Joanne Jones , BACP

Joanne Jones is a BACP counsellor with nine years' experience supporting adults and young people. She trained at Staffordshire University and has worked in one-to-one counselling and as a couple counsellor. Her background includes roles with a mental health support helpline and an employee assistance provider offering immediate support for work-related issues and life stressors.

Joanne has spent several years focused on trauma work, including supporting survivors of sexual and domestic abuse. She also trained in advocacy for victims of sexual violence and has experience guiding people through the criminal justice system. More recently she completed EMDR training in 2024 to add to her trauma work.

Her practice is built on a person-centred foundation. That means sessions are led by the person attending and their priorities. Joanne blends approaches, drawing on attachment ideas and solution-focused techniques to make sessions practical and relevant.

People come to her with a wide range of concerns, such as anxiety, depression, relationship and intimacy issues, grief, addictions, body image and career stress. She also supports those facing parenting strain, blended family challenges, and issues linked to adoption or foster care.

In sessions Joanne aims to create calm, steady conversations that help people make small changes and cope better with difficult feelings. She works with people to set manageable goals and to find clearer ways forward in day-to-day life.

How Joanne's approaches work online

Joanne uses a person-centred base alongside trauma-focused and EMDR-informed methods. Person-centred work means conversations aim to follow the client's priorities and pace, helping people feel heard and understood. Trauma-focused therapy involves addressing the impact of traumatic events and building skills to manage distress and day-to-day triggers. EMDR is a trauma approach that uses guided eye movement or similar bilateral stimulation to help process distressing memories and reduce their emotional intensity.

Finding the right approach is part of the work and will be decided together. The therapist discusses your history, current needs and what you hope to change, then suggests methods to try. This collaborative process helps shape a plan that fits your goals and comfort level.

Online sessions can be run by video call, phone, live chat or text-based messaging, giving practical options for different situations. Video calls allow face-to-face conversation and visual cues, phone sessions can be good when bandwidth is limited, and messaging or live chat work well for brief check-ins or people who prefer written contact. These formats make it easier to fit therapy around work, family and travel commitments and to access registered or accredited professionals from different locations.