Joanne Lilley , BACP

Joanne Lilley works using a client-centred approach that keeps the person at the heart of therapy. She offers a calm, respectful space where people can talk through stress, anxiety, relationship worries and questions about identity and sexuality. Joanne's style is straightforward and warm, aimed at helping people feel heard and understood before making plans together.

With sixteen years of experience, Joanne has supported people with a wide range of concerns. These include depression, bipolar difficulties, addiction, trauma and abuse, grief and compassion fatigue. She also focuses on issues such as parenting strain, family conflict, intimacy-related problems and sleeping difficulties.

Joanne has worked with matters linked to neurodiversity and attachment, including autism and attachment issues, along with body image, chronic illness, caregiving stress and cancer-related concerns. She is familiar with complex presentations where co-morbidity, codependency or personality-related patterns are involved.

Joanne holds BACP, which denotes registration with the British Association for Counselling and Psychotherapy. She offers sessions in English and works with international clients as needed. Practical arrangements are flexible to suit different schedules.

People usually begin by completing a short matching questionnaire and booking a session time. Joanne aims to tailor sessions to each person’s needs and preferences, and she will work collaboratively to set small, achievable goals as therapy progresses.

Client-centred care delivered online

Joanne practises client-centred therapy, which focuses on hearing your perspective and responding without judgement. The therapist gives time for people to talk, reflects what is said, and helps individuals find their own solutions. This approach is useful for anxiety, low self-esteem, relationship concerns and life changes because it aims to build understanding and self-direction.

Her work is collaborative - finding the right approach is part of the process. Joanne will listen to your goals and preferences, and together you will decide how to proceed. Adjustments are made as therapy develops so the plan fits what you need at each stage.

Online sessions are offered by video call, phone, live chat or text-based messaging. Video calls allow face-to-face conversation when that is helpful. Phone sessions can be a good option when bandwidth is limited or for shorter check-ins. Live chat and text messaging suit people who prefer typing, need flexibility during the day, or want regular, brief contact between longer sessions. These options make it easier to fit therapy around work, caring responsibilities and busy lives, while keeping the focus on practical support and progress.