Joanne Lyons , BACP

Joanne Lyons is a counsellor who uses a human-centred approach to help people work through distressing life events. She holds a Diploma in Humanistic Psychotherapeutic Counselling and has five years of experience supporting people with anxiety, depression and stress.

Her training included placements at a low-cost community counselling service in south-east London. That experience shaped her practical, down-to-earth way of working with problems such as family conflict, trauma and abuse. She also volunteers with a bereavement charity and has experience of grief and loss.

Joanne places value on being approachable and non-judgemental. She concentrates on listening carefully so people feel heard and understood before moving on to coping strategies. Sessions aim to help people name what is happening for them and find clearer choices going forward.

Her work often focuses on common life challenges such as relationship strain, parenting pressures and managing change. She also supports people dealing with complicated concerns like bipolar symptoms, ADHD and chronic illness when these affect daily life.

Joanne works with women who want to explore issues linked to identity, self-esteem and harmful relationship patterns. She creates space for people to build their own understanding and practical next steps rather than offering quick fixes.

Approaches for online support and trauma work

Joanne uses client-centred work to build a strong, listening-based relationship. This approach focuses on understanding the person's experience, reflecting it back, and helping them make their own choices; it is useful for issues like low self-esteem, life changes and relationship difficulties.

She also offers trauma-focused methods when past harm is affecting daily life. That work looks at the impact of difficult events and supports people to process memories and responses at a pace they can manage, which can help reduce intrusive thoughts and overwhelm.

Finding the right approach is part of the process. Joanne will discuss goals and preferences with each person and together they will decide which methods to use or combine. Treatment plans are adapted over time so sessions stay relevant to changing needs.

Online therapy is offered via video calls, phone sessions, live chat or text-based messaging to make counselling more flexible. Video allows face-to-face conversation, phone may suit shorter check-ins or lower bandwidth, and messaging supports ongoing reflections between sessions. These options help people fit therapy around work, family or mobility needs and make it easier to maintain regular contact with a therapist.