Joanne Ramshaw , BACP, NCPS

Joanne Ramshaw is a counsellor who uses warm, honest, and non-judgemental care. She has five years of professional experience and helps people who are dealing with stress, anxiety, low self-esteem and relationship concerns.

She supports those working through grief and loss and people adapting to life changes. Joanne also helps those facing health-related challenges, including chronic illness and caregiver strain. Her work often touches on parenting and wider family issues as individuals seek clearer ways forward.

Joanne draws on approaches such as Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and Attachment-Based ideas. In sessions she uses straightforward conversation, practical exercises and reflective listening to identify patterns and small steps people can try between meetings.

Her style is personable and down-to-earth. Sessions focus on what is useful now and on building skills to manage difficult feelings over time. Joanne explains tools clearly and checks in about how they feel to the person she is supporting.

She is registered with BACP and NCPS, and works from the United Kingdom. Sessions are offered in English and delivered online by video call, phone, live chat or text messaging. To begin, people complete a short matching questionnaire and then schedule sessions according to the process on the site.

Therapeutic approaches and how online sessions help

Acceptance and Commitment Therapy (ACT) focuses on noticing thoughts and feelings without getting stuck in them and choosing actions that reflect personal values; it can help with anxiety, stress and motivation. Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and behaviours link together and teaches practical strategies to shift unhelpful patterns, which is useful for depression and anxiety. Attachment-Based Therapy explores relationship patterns and early bonds to make sense of current difficulties, often helping with relationship and self-esteem issues.

Choosing the right approach is part of the work. The therapist will talk with each person about their needs, goals and preferences and will collaborate to try methods that fit. That means approaches can be blended and adjusted as progress is reviewed.

Online sessions are offered by video call, phone, live chat or text-based messaging to make counselling more flexible. Video calls allow face-to-face conversation when visual cues are helpful. Phone sessions can be a good choice when bandwidth is limited or a simpler check-in is needed. Live chat and text messaging suit shorter check-ins, note-taking, or people who prefer typed communication. These options make it easier to fit therapy around work, family and other commitments while keeping the focus on clear, practical progress.