Justine Poyser , NCPS

Justine Poyser is a counsellor in the United Kingdom with five years of professional experience. She works with people facing stress, anxiety, low self-esteem and relationship problems. She also supports those dealing with trauma, grief, work difficulties and the ups and downs of parenting and family life.

Her background includes time spent with charities that support survivors of historical sexual abuse and services for women. That charity work helped shape her private practice and gave practical experience working with difficult personal histories.

In sessions she treats the person, not just the problem. She believes people know their own stories and brings a respectful, non-judgemental approach. Conversations focus on small, useful changes that fit each person’s life and strengths.

Justine uses client-centred ideas alongside cognitive behavioural techniques. That means she listens first, then helps people test thoughts and try different ways of coping. Many clients work together with her over roughly eight weeks or longer, depending on needs.

She holds the NCPS credential and offers video calls, phone sessions, live chat and text-based messaging. Sessions are run from her private practice base in the UK and reflect her experience supporting people through relationship, career and life changes.

Approaches and online support for everyday challenges

Justine uses client-centred and cognitive behavioural approaches that translate well to online formats. Client-Centred Therapy is about being heard and understood. The counsellor follows the person's lead, offering empathy and support while the person explores their feelings and choices. Cognitive Behavioural Therapy, or CBT, focuses on identifying unhelpful thoughts and testing new ways of thinking and behaving to reduce stress and improve mood.

Finding the right approach is collaborative. Justine will listen to what matters to you and suggest tools or ways of working that fit your goals and preferences. Together you can adjust the plan as you learn what helps most, so sessions stay relevant and practical.

Online sessions are offered through video calls, phone sessions, live chat and text-based messaging. Video calls let you use visual cues for deeper discussion, while phone sessions work well when bandwidth is limited or you prefer voice only. Live chat and text messaging offer shorter check-ins and flexible ways to reflect between sessions. These options make therapy more accessible around work, caring duties and daily life commitments.