Kathleen Rao , BACP

Kathleen Rao is a counsellor who uses an integrative approach to help people find their way through difficult times. She aims to build a trusting relationship so clients feel heard and able to talk about what matters to them. Kathleen works with stress, anxiety, depression and parenting concerns, and she has a particular interest in grief and perinatal and postnatal health.

She draws on different evidence-based therapeutic techniques to match what each person brings to a session. That means sessions can look different depending on your needs – some people want practical tools, others need space to process feelings. Kathleen focuses on listening carefully and responding with warmth and clarity.

Her background includes three years in a counselling role alongside longer experience in the wider mental health field. She is an insured member of the British Association for Counselling and Psychotherapy, often abbreviated as BACP.

Kathleen has worked with issues related to long-term health conditions, burnout and caregiver stress, and she supports people coping with attachment concerns or parenting strain. She also works with people affected by panic, mood disorders, phobias and self-harm.

Sessions are offered in English and delivered online by video, phone, live chat or text messaging. People based in the United Kingdom can follow the site's matching steps to begin a course of online therapy.

How therapeutic approaches work online

Kathleen uses an integrative model, so she draws on a few evidence-based techniques and adapts them to each person. One common approach is supportive talking therapy, which focuses on building a safe relationship, listening closely and helping people make sense of difficult feelings such as grief or burnout. It suits those who need space to process painful experiences.

Another approach involves practical problem-focused work, offering tools for managing anxiety, panic attacks or stress. This can include short exercises and strategies to try between sessions, so people can practise skills in daily life. These techniques often help when someone needs coping methods alongside emotional processing.

Finding the right approach is part of the therapy process. Kathleen will work collaboratively to identify what fits your goals and preferences, and she will adapt methods as needs change. That means the plan can shift over time depending on whether you need more practical tools or time to reflect.

Online therapy offers flexibility. Video calls allow face-to-face conversation when a visual connection helps. Phone sessions need less bandwidth and can be easier during busy days. Live chat or text-based messaging gives short, written check-ins that suit people who prefer writing or want quick support between sessions. Together these options make it simpler to fit therapy around work, childcare and health commitments.