Kelly Sartorius , BACP, NCPS

Kelly Sartorius offers calm, practical support for people feeling overwhelmed by stress, anxiety or big life changes. She is a counsellor who focuses on clear, doable steps to help clients feel steadier. Kelly works with issues around relationships, self-esteem, grief and challenges that often come at midlife. Her practice also includes concerns such as attachment and abandonment, workplace strain, caregiving stress, loneliness and women's issues.

Kelly draws on approaches that suit each person rather than one fixed method. Sessions centre on what matters most to the client and on practical ways to try new responses. She uses person-centred listening to help people feel heard and understood, and cognitive behavioural ideas to spot and change unhelpful thinking patterns.

Mindfulness techniques are used to build calm and reduce reactivity in daily life. Solution-focused work helps set small, achievable goals so progress can be noticed quickly. Psychodynamic ideas are available when looking at how past patterns affect current relationships and choices.

Kelly holds BACP and NCPS credentials and has three years of experience in counselling. She offers short-term and longer-term work and adapts the pace to each person. Sessions may include one-off problem solving, regular weekly work or occasional check-ins depending on what the client needs.

People who choose Kelly can expect straightforward conversation, practical tools and a steady, non-judgemental approach. The focus is on helping someone manage current struggles, build clearer choices and feel more in control of day-to-day life.

Approaches that translate well to online therapy

Kelly often uses client-centred work to build rapport and understand what the client most wants to change. This approach focuses on listening, reflecting and helping people voice their priorities, which suits both video and messaging formats.

She also applies cognitive behavioural therapy, which looks at links between thoughts, feelings and actions and teaches specific skills to shift unhelpful patterns. CBT is practical and works well online because exercises and homework can be shared and reviewed between sessions.

Finding the right approach is a collaborative process. The therapist will discuss goals and preferences with the client and adapt methods as the work progresses. Clients can try different techniques and feedback guides what comes next, so the plan can change if something does not fit.

Online formats offer flexibility for busy lives. Video calls allow face-to-face conversation when that feels important. Phone sessions can be easier when bandwidth is limited or a quieter voice-only check-in is preferred. Live chat and text-based messaging are useful for short check-ins, written reflection or when someone wants to keep a record of the conversation. These options make it easier to fit regular work into daily life and to maintain momentum between sessions.