Kelsey Sustarsic , LPC, LPCC

Kelsey Sustarsic is a licensed professional counselor with nine years of clinical experience. She practices in Wisconsin and focuses on issues many women and people assigned female at birth face, including stress, body image, and mood concerns. Kelsey also supports people navigating anxiety, relationship difficulties, bipolar disorder, and LGBT-related matters. Her sessions are straightforward and compassionate. Kelsey talks through what feels heavy and confusing, helps identify patterns, and works with each person to set clear, manageable goals. She creates a warm, nonjudgmental space where people can name what matters most to them. Kelsey uses practical strategies that fit into everyday life. She draws on evidence-based therapeutic techniques to help with emotional regulation, coping with anxiety, and improving relationships. Sessions often involve learning new skills, trying small behavior changes, and checking what feels useful in real life. People who reach out can expect a collaborative tone. Kelsey listens first, then helps build a plan that matches each person's needs and pace. She pays attention to identity and context when addressing relationship and LGBT concerns. Her practice includes multiple online formats to make therapy more accessible. Kelsey aims to meet people where they are and supports steady progress through regular conversation, skill practice, and review of what’s working.

How evidence-based approaches translate to online therapy

Kelsey draws from evidence-based therapeutic techniques to guide sessions in a clear, usable way. Cognitive-behavioral approaches focus on noticing unhelpful thoughts and changing small behaviors that influence mood and anxiety; these are practical steps that can be practiced between sessions. Mindfulness-based skills teach simple attention and breathing practices to reduce overwhelm and improve emotional regulation, which can be helpful for stress and mood disorders.

Finding the right approach is part of the work together. The therapist will collaborate with each person to decide which techniques fit their goals, needs, and daily routine. That plan can change over time based on what is helpful and what feels manageable in real life.

Online formats include video calls, phone sessions, live chat, and text-based messaging to make therapy flexible. Video sessions allow face-to-face conversation and visual cues, phone sessions work well when bandwidth is limited or hands-free conversation is needed, live chat suits quick check-ins or shorter workday breaks, and ongoing messaging supports brief reflections or skill practice between meetings. These options help people fit therapy into busy schedules while maintaining steady progress.