Lalida Puengklai , BACP

Lalida Puengklai is a counsellor who helps people facing stress, anxiety, relationship problems, trauma and abuse, low self-esteem and depression. She also supports people dealing with grief, anger, compassion fatigue and major life changes. Lalida welcomes people concerned about family issues, body image, attachment and multicultural matters. She speaks English and Thai and works with clients in the United Kingdom and internationally.

Her style is warm and straightforward. She aims to create a calm space where clients can say what they need to say. Sessions focus on understanding how past experiences shape current reactions and on building practical ways to cope day to day.

Lalida trained at the University of Derby and holds a Master’s degree in Integrative Counselling and Psychotherapy. She is a member of the British Association for Counselling and Psychotherapy, BACP. Her background includes roles in the NHS and charities that support people affected by sexual and domestic abuse.

In sessions she draws on different evidence-based methods and adapts them to each person. That might mean looking at patterns from early relationships, learning new skills to manage anxiety, practising self-compassion, or working through painful memories at a pace that feels safe. The focus is on helping clients recognise strengths and use them to make lasting changes.

She offers short and longer-term work for adults. People can expect a respectful, non-judgemental approach that centres their experience and goals. Practical tools and gentle exploration are used alongside conversations about identity, culture and how background affects wellbeing.

How therapeutic approaches work online

Person-centred work focuses on providing acceptance and attentive listening. Online sessions using this approach give people time to tell their story, notice their strengths and try changes in thinking or behaviour. It often helps with low self-worth, relationship struggles and feeling overwhelmed.

Attachment-informed work looks at how early relationships shape patterns today. In online sessions this can mean mapping relationship habits, noticing triggers and practising new ways of relating. It can help with abandonment worries, attachment issues and problems in close relationships.

Finding the right approach is a joint process. The therapist will work with the client to choose and adapt techniques based on needs, goals and preferences. That means trying things, reviewing what helps, and changing course when needed so the work fits the person.

Online therapy offers practical flexibility. Video calls are useful for face-to-face conversation and visual cues. Phone sessions use less bandwidth and can be easier during a busy day. Live chat and text messaging suit shorter check-ins, ongoing reflection and people who prefer typing to speaking. These options make it easier to schedule sessions around work, travel and family life while still getting steady therapeutic support.