Lennox(Lenny) Roberts-Flanders , BACP

Lennox (Lenny) Roberts-Flanders helps people who are feeling overwhelmed, stuck or unsure where to start. She works with clients facing stress, anxiety, low self-esteem, depression and big life changes. Lenny writes in a straightforward way and aims to make early steps feel manageable for anyone beginning therapy.

She draws on six years of professional experience and holds membership with the British Association for Counselling and Psychotherapy, BACP. Her practice pays attention to trauma and its effects, and she aims to create a steady, respectful space for talking through difficult events and feelings.

Sessions focus on what the client wants to change and on practical ways to move forward. Lenny uses a mix of methods that can include client-centred listening, cognitive behavioural techniques and emotion-focused work. Together with each person she identifies small, clear actions that can shift day-to-day coping.

She has supported people dealing with compassion fatigue, eating concerns, identity issues including LGBT topics, career challenges, parenting strain and chronic health stress. Additional areas of focus include attachment and abandonment worries, body image, and communication problems.

Lenny aims to work at a pace that suits each person and to help them build skills for managing strong emotions. Her approach values clients' knowledge of their own lives and looks for ways to strengthen resilience alongside addressing immediate problems.

Approaches that guide online sessions

Client-centred therapy places the client's view at the heart of work and involves attentive listening and helping people identify their own goals and strengths. This approach is useful for anyone who wants a respectful space to make sense of their experiences and decide what matters most to them.

Cognitive behavioural therapy, or CBT, focuses on the links between thoughts, feelings and behaviours. It uses practical exercises and small experiments to change unhelpful patterns and can help with anxiety, low mood and stress-related problems.

Dialectical behaviour therapy, DBT, offers skills in emotional regulation, distress tolerance and clearer communication. Those skills can be helpful for people who need structured tools to manage intense feelings and reduce impulsive reactions.

Choosing a therapeutic approach is a shared process. The therapist will talk with the client about problems, goals and preferences and then recommend ways of working. That plan can change over time as progress is made and new needs emerge.

Online work uses video calls, telephone sessions, live chat or text-based messaging to fit different circumstances. Video calls allow face-to-face conversation and visual cues, phone sessions can be simpler when bandwidth is limited, live chat suits shorter check-ins and text messaging supports ongoing reflection between sessions. These formats make it easier to fit therapy around work, family and daily life while keeping the focus on practical change and emotional support.