Lianne Randles , BACP

Lianne Randles is a counsellor who helps people manage stress and anxiety, work through relationship difficulties, and cope with grief and loss. She also supports people affected by trauma and abuse and addresses concerns such as depression and workplace strain. Lianne lists women's issues among her focus areas and often helps clients explore identity, self-love and sexuality related concerns.

She works in a straightforward, respectful way. Conversations are shaped around each person's needs and pace. Clients can expect a calm, non-judgemental space to talk about painful events and everyday pressures.

Lianne uses a client-centred approach. That means she follows the person's lead, listens closely, and reflects what matters most to them. Together they set goals and decide on small, practical steps to try between sessions.

Her background includes three years of professional practice in the United Kingdom and registration with the British Association for Counselling and Psychotherapy, BACP. The BACP designation indicates membership of that body.

People choose her when they want someone who will respond with sensitivity and adapt sessions to their life. She aims to help people feel clearer about their choices, to reduce overwhelming feelings, and to regain a sense of direction. The work is collaborative and paced to what the client can manage.

How client-centred therapy works online

Lianne uses client-centred therapy, which focuses on listening closely and following what matters most to the person. Sessions aim to create a space where a client can talk, be heard, and make sense of their feelings; this approach is often helpful for anxiety, grief and relationship concerns.

The choice of approach is part of the work together. Lianne will discuss goals, try different ways of working, and adapt methods based on the client's needs and preferences. That collaborative process helps find the right balance between talking, practical steps and reflection.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is useful for more in-depth conversations and visual cues. Phone calls can be easier when bandwidth is limited or for shorter check-ins. Live chat and text messaging work well for quick reflections, ongoing support between sessions, or when typing feels more comfortable. These options make therapy more flexible and fit around work, family or travel.