Lisa McAndrew , NCPS

Lisa McAndrew is a counsellor who helps people manage stress, anxiety, grief and depression. She also supports those facing low self-esteem, relationship difficulties, addiction concerns and women’s issues. Lisa works with people who are dealing with life changes, sleep or eating problems, trauma and a range of emotional struggles. She aims to make the first step easier by offering a calm, non-judgemental space. Conversations are straightforward and focused on what matters to the client. Lisa encourages honest talk and practical steps rather than jargon or lengthy theory. In sessions she combines Client-Centred Therapy with practical tools from Cognitive Behavioural Therapy. That means listening closely to each person’s experience, and then trying small changes to thoughts and behaviours that can reduce distress. She may also use Hypnotherapy or Solution-Focused Therapy when those approaches fit someone’s goals. Lisa holds the NCPS credential and brings seven years of overall experience to her practice in the United Kingdom. She offers video, phone, chat and messaging sessions and can work with international clients in English. Her approach is collaborative and paced to each person. People who prefer clear, goal‑oriented conversations and steady emotional support tend to find this style helpful. If you want a practical but compassionate way to get through a hard patch, she can help you plan the next steps.

How Lisa’s approaches work online

Client‑Centred Therapy focuses on listening and understanding. It gives people space to talk about what matters while the counsellor reflects and helps clarify feelings. This approach suits those who need emotional support and a steady, accepting presence. Cognitive Behavioural Therapy looks at how thoughts, feelings and actions connect. It uses practical exercises to test unhelpful thoughts and build new behaviours that reduce anxiety or low mood. CBT is often useful for stress, anxiety, sleep problems and eating concerns. Finding the right approach is part of the journey. Lisa will work with each person to decide which methods feel most helpful for their goals and preferences. That decision is collaborative and can change as progress is made. Online sessions offer practical benefits for many people. Video calls let the counsellor and client see each other and use visual cues, while phone sessions can be easier when bandwidth is limited or a shorter check‑in is needed. Live chat and text messaging suit people who prefer writing, want ongoing support between sessions, or cannot be on camera. These options make therapy more flexible and easier to fit around work, family or travel commitments.