Lorraine Ballintine , BACP

Lorraine Ballintine is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP). She brings nine years of professional experience supporting people through stress, anxiety and depression. Lorraine makes space for honest conversation and aims to help people feel understood before moving on to change.

Her approach is calm and patient. Sessions focus on listening first, then working together to identify what feels stuck. Lorraine helps clients talk through trauma, grief and abuse, and to rebuild confidence and motivation one step at a time.

She also supports people facing relationship and intimacy-related issues, career uncertainty and major life transitions. Additional areas of attention include attachment and abandonment concerns, body image, caregiver stress, guilt and shame, and patterns such as avoidance or impulsivity.

Sessions use a client-centred style that places the person’s experience at the core of the work. That means the conversation is guided by what the client brings and by their goals for change. Lorraine adapts the pace and focus to match each person’s needs.

Work is offered from the United Kingdom and is carried out in English. Practical session formats include video calls, phone sessions, live chat and text-based messaging. To begin, people complete a short matching questionnaire and then schedule sessions that fit their timetable.

Client-centred help online and how it works

Client-Centred Therapy places the person at the heart of the conversation. The counsellor listens without judgement and follows the client's lead to help them make sense of difficult feelings. This approach can be useful for issues such as anxiety, low self-esteem, relationship and intimacy concerns, grief and coping with life changes.

The right approach is often discovered together. Lorraine uses initial sessions to learn what matters most to the client and to agree a way of working that fits their goals and preferences. She adjusts pace and focus over time so therapy stays relevant and practical.

Online sessions are offered by video call, phone, live chat or text-based messaging to provide flexibility. Video calls are close to face-to-face conversation and work well when a fuller interaction helps. Phone sessions suit people who need a lower-bandwidth option or want to speak without being on camera. Live chat and text messaging are useful for shorter check-ins, written reflection and when fitting therapy into a busy day. These formats make it easier to access consistent support from a registered professional regardless of location.