BACP
Lucy Ball , BACP
Therapist in United Kingdom
Online therapy - get matched and start messaging.
About Lucy
Her approach is straightforward and respectful. She listens carefully, then adapts conversations and plans to each person's situation. Sessions focus on practical steps and clearer thinking, not on jargon or fixed routines.
Lucy supports people through grief, changes at work or home, and struggles with mood or addictions. She also helps with intimacy-related worries, eating and sleeping challenges, and the stresses of parenting and caregiving. She is comfortable talking about LGBT issues, ADHD, and the impact of chronic illness.
Clients can expect a calm, compassionate tone and a plan that fits their goals. The emphasis is on small, achievable changes and on building skills to cope with difficult moments. Lucy aims to help people feel more able to manage daily life.
She frames therapy as a partnership. Together with each person she sets priorities and checks progress. Taking the first step can feel hard, and she offers steady support as people try new ways of handling problems.
How therapeutic approaches work online
Lucy uses evidence-based therapeutic techniques that focus on clear, practical steps. One common approach helps people identify unhelpful thinking patterns and replace them with more balanced thoughts; this type of work can reduce anxiety and lift low mood. Another approach focuses on skills-building - practising new ways to cope with stress, manage strong emotions and handle difficult conversations, which helps with relationship and day-to-day functioning.Choosing an approach is collaborative. The therapist will talk through options with each person, consider goals and preferences, and adjust methods as progress is made. That means the plan can change if something isn’t working or if priorities shift over time.
Online therapy makes these approaches accessible in different formats. Video calls allow face-to-face conversation and visual cues. Phone sessions can be a simpler option when bandwidth is limited or a shorter check-in is needed. Live chat and text-based messaging suit people who prefer writing or need flexible timing. Together these options aim to fit therapy around work, family and daily life while keeping the focus on practical change and steady support.
Frequently asked questions
What kinds of concerns does she help with?
She works with stress, anxiety, relationship issues, trauma and abuse, low self-esteem, depression, addictions and related concerns listed in her profile.
What is her basic therapeutic style?
Her style is attentive and practical. She listens, then tailors conversations and steps to each person’s needs.
How much experience does she have?
She has three years of professional counselling experience in the United Kingdom.
What credentials does she hold and where is she based?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and works from the United Kingdom.
In which languages are sessions offered?
Sessions are offered in English.
Can she see clients outside the UK?
She does not accept international clients at this time.
What session formats are available?
Sessions can be held by video call, phone, live chat, or text-based messaging.
How are costs and starting arranged?
Cost varies with location and therapist availability and uses a subscription model that can be cancelled at any time. To begin, select the Start Therapy button, complete a short matching questionnaire, and schedule according to availability.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Experience
3+ years
Licensed
See below
Languages
English
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