Lucy Castro , BACP

Lucy Castro is a counsellor with 11 years' experience who offers a calm, non-judgemental place to talk. She works with adults who feel stuck, overwhelmed, or unsure about their next step. Lucy uses a collaborative, person-centred style so the client's priorities shape each session.

Her work often combines person-centred listening with short-term, solution-focused techniques to help people identify practical next steps. She supports people through stress, anxiety, relationship difficulties, trauma and abuse, low self-esteem, and coping with life changes. Sessions aim to feel straightforward and down-to-earth rather than clinical.

Lucy also addresses concerns such as abandonment, body image, caregiver stress, chronic illness and disability, codependency, communication problems, control issues, guilt and shame, and loneliness. She has experience in settings that include national and local charities, which has given her a broad view of different life circumstances.

In conversations she checks in regularly about progress and adjusts the approach if needed. Therapy can be short-term to target a specific concern or longer if deeper work is wanted. Lucy offers both in-person and online formats, and accepts clients in the United Kingdom and internationally.

Her BACP credential indicates registration with the British Association for Counselling and Psychotherapy. If someone wants to start, the usual next step is to answer a short matching questionnaire and arrange sessions that suit their schedule.

How evidence-based approaches work online

Lucy commonly blends person-centred counselling with short-term, solution-focused techniques. Person-centred work means listening deeply and following what you bring to the room, which helps when you need to make sense of feelings or regain direction. Solution-focused work looks at practical steps and small changes that can be tried between sessions, which suits people wanting quick, actionable support.

Finding the right combination is part of the therapeutic process. The therapist will discuss goals, try approaches that fit those aims, and review progress together. That collaborative process allows changes to be made if something isn’t helping or if priorities shift over time.

Online therapy offers flexibility for those balancing work, care or mobility needs. Video calls let conversations feel close to face-to-face, phone sessions work well when bandwidth is limited or you prefer not to be on camera, and live chat or text-based messaging can suit quick check-ins or people who find typing easier than speaking. These options make it simpler to fit therapy into a busy week while maintaining continuity of support.