Lucy Nicholas , BACP

Lucy Nicholas is a BACP counsellor with eight years of experience. She aims to create a welcoming space where people feel heard and not judged. She focuses on women's issues alongside a wide range of concerns such as anxiety, grief, self-esteem and coping with life changes. Lucy works in English and accepts international clients.

Lucy brings a calm, warm manner to sessions and believes the relationship between counsellor and client matters most. She draws on several practical methods to suit each person's needs, rather than using a single fixed style. This means sessions can include talking things through, simple skills practice and short exercises that fit daily life.

Her background includes a first-class honours degree in counselling and a degree in psychology. Lucy has worked in counselling charities, schools and private practice, which gives her experience with many different kinds of concerns. She has delivered video and telephone counselling for six years and holds a post-qualification certificate in online counselling.

In sessions Lucy helps people tackle issues such as trauma and abuse, relationship or intimacy-related worries, eating and sleeping problems, parenting strains, career stress and compassion fatigue. She also supports people dealing with ADHD, anger, depression and LGBT-related concerns. Her additional focus areas include guilt and shame, self-love and women's issues.

People meet practical tools alongside empathic listening. Lucy aims to tailor the pace and techniques to a person's goals and life situation. She describes the client as the expert in their own story and offers guidance to help them move forward.

How Lucy adapts approaches for online therapy

Client-Centred Therapy is about listening closely and following what matters most to the person. It helps with low self-esteem, grief and feeling overwhelmed by giving space to be heard and understood.

Cognitive Behavioural Therapy, or CBT, focuses on practical steps that change unhelpful thoughts and behaviours. It is often used for anxiety, depression, sleep problems and stress by teaching straightforward techniques to try between sessions.

Solution-Focused Therapy looks at small changes that lead to real progress. It concentrates on a person's goals and on building on what already works in their life, which can be useful for coping with life changes, career questions or short-term problems.

Finding the right approach is treated as a collaborative process. The therapist will work with the client to choose which methods to try, adjust as needed, and check what feels useful. That way the plan reflects the client's needs, goals and preferences rather than a fixed formula.

Online sessions offer flexible ways to meet. Video calls are close to face-to-face interaction and work well for deeper conversations. Phone sessions can be easier when less bandwidth is available or when someone prefers not to be on camera. Live chat and text-based messaging suit brief check-ins, quick reflections or when writing helps to organise thoughts. These options make it easier to fit therapy around work, family life and different time zones.