Lucy Warner , BACP

Lucy Warner is a counsellor based in the United Kingdom who helps people facing grief, chronic illness and the everyday pressures of life. She works with individuals experiencing stress, anxiety, low mood, anger and confidence problems. Her practice also includes support around relationship concerns, intimacy-related issues and identity questions for LGBT clients.

She aims to create an open, non-judgemental space where people can speak honestly about what matters to them. Sessions focus on listening, reflecting and helping clients make small practical changes that feel manageable. Lucy encourages realistic goals and gentle steps rather than rushed fixes.

With three years of professional experience and registration with the British Association for Counselling and Psychotherapy (BACP), she brings a compassionate approach to each conversation. Lucy has particular experience supporting people through bereavement and the challenges of chronic illness or long-term health conditions.

Her wider interests include helping people cope with life transitions, career stress, burnout and compassion fatigue. She also addresses issues such as attachment difficulties, guilt and shame, and isolation or loneliness. These concerns are explored at a pace set by the client.

Lucy works online using a mix of video calls, phone sessions, live chat and text-based messaging. She guides people through deciding which format fits their life and needs. Taking the first step can feel daunting, and she aims to make that step clearer and more manageable.

Approaches that inform online sessions

Lucy uses evidence-based therapeutic techniques to guide sessions in practical ways. One approach focuses on grief and bereavement support, helping people process loss through guided conversation, memory work and coping strategies that reduce daily overwhelm. This is helpful for those struggling with recent or long-standing bereavement.

Another commonly used approach addresses chronic illness and long-term health conditions by combining problem-solving with emotional support. Sessions look at pacing, symptom management strategies and adjusting life goals to fit changing health needs. This helps people regain a sense of control and plan realistic steps forward.

Finding the right way of working is part of the process. The therapist will collaborate with each person to decide which techniques fit best with their goals, preferences and life circumstances. That choice may change over time and is reviewed together as progress unfolds.

Online therapy here uses video calls, phone sessions, live chat and text-based messaging to make counselling easier to fit into daily life. Video sessions offer face-to-face conversation, phone calls are useful when bandwidth is limited, live chat can suit shorter check-ins and messaging lets clients reflect between sessions. These options allow flexible scheduling and the chance to keep continuity of care from different locations.