Luisa Prosser , BACP

Luisa Prosser is a BACP counsellor in the United Kingdom with 15 years of professional experience. She has spent recent years working in private practice and supporting adults through online services, offering sessions by video, phone or live chat.

She works with people facing anxiety, stress, depression and relationship difficulties. Luisa also supports those dealing with grief, parenting pressures, work strain and challenges linked to ADHD or bipolar conditions. She aims to help clients build confidence and find clearer direction in life.

Luisa began her training in psychodynamic counselling and has since added cognitive behavioural techniques, solution-focused ideas and creative tools such as art-based exercises and mindfulness. In practice she listens first, then tailors simple strategies to each person’s needs. Sessions focus on practical next steps alongside understanding patterns that keep problems repeating.

People contact her when they feel overwhelmed, confused about identity, or trapped by family conflict and past losses. She has experience with adoption and foster care issues, attachment concerns, domestic violence, addiction and caregiving stress. Luisa aims to help clients recognise strengths and make choices that fit their lives.

The first appointment is an opportunity to talk about the problem, set achievable goals and decide how to work together. She emphasises an honest, respectful working relationship where clients feel heard and treated with care.

Approaches for online counselling and practical support

Client-centred counselling focuses on listening and understanding your experience. The counsellor helps you find your own solutions by reflecting feelings and priorities, which suits people who need space to make sense of life changes.

Cognitive behavioural therapy (CBT) looks at how thoughts, feelings and actions link together. It uses short, structured techniques to reduce unhelpful thinking and build new habits, which can help with anxiety, low mood, sleep problems and stress.

Deciding which approach to use is a collaborative step. The counsellor will listen to your goals and try methods that match your needs. You can revisit and adjust the plan as you go so work stays relevant and manageable.

Online sessions offer practical flexibility. Video calls allow face-to-face conversation when a fuller discussion is needed. Phone sessions can fit a short check-in or suit lower bandwidth. Live chat and text-based messaging are useful for steady support, quick reflections or when typing feels easier than speaking. Together these options make it simpler to fit counselling around work, family and other commitments.