Lyndsay Macaulay , BACP

Lyndsay Macaulay is a counsellor in the United Kingdom who supports people coping with stress, anxiety, depression, trauma and abuse, parenting strain, relationship and family concerns, grief, and issues around intimacy and self-esteem. She also helps with eating and sleep problems, career worries and major life changes. Lyndsay holds BACP registration, which is listed as her credential, and she works with adults who want a steady, understanding presence while they talk things through.

Her approach is person-centred, so the client leads the pace and focus of sessions. She blends this with practical techniques such as cognitive behavioural work and hypnotherapy to help people make changes in thinking and behaviour. Sessions aim to be calm and non-judgemental, with space to reflect and to notice patterns that keep problems going.

In practice Lyndsay uses a warm and collaborative style. She listens for what matters to each person and helps them build self-awareness and coping strategies. This can include looking at communication, attachment patterns, or how past experiences affect current relationships.

She has three years of professional experience supporting adults through emotional and relational difficulties. Lyndsay offers several online session formats so clients can choose what suits their routine and needs.

People considering therapy are encouraged to begin by answering a short matching questionnaire and then scheduling sessions according to the available times. Lyndsay aims to help clients find clarity, steady supports and practical steps forward.

How therapeutic approaches translate to online sessions

Person-centred counselling focuses on listening, empathy and following the client’s lead. Online this means sessions concentrate on what the person wants to talk about, with the counsellor reflecting and helping them make sense of feelings and choices. This approach suits people who need time and a steady space to work things through.

Cognitive behavioural techniques look at patterns of thinking and behaviour and offer clear steps to change them. In remote sessions this can include setting small behavioural tasks between meetings, practising new ways of thinking during calls, and reviewing progress together. It is often used for anxiety, low mood and sleep difficulties.

Hypnotherapy is used as a supportive tool to help with relaxation, changing habits and building new perspectives. When offered online it usually involves guided exercises and focused breathing or imagery that the client follows while connected with the counsellor.

Finding the right mix of approaches is a collaborative process. The counsellor will discuss goals, listen to preferences and try different techniques to see what fits. Clients and counsellors work together to adjust methods as needs and progress become clearer.

Online sessions are available as video calls, phone sessions, live chat or text-based messaging, offering flexibility for different schedules. Video is useful when visual contact helps the work, phone calls can fit into busy days or use less bandwidth, and messaging or chat can provide shorter check-ins or ongoing support between longer sessions. These options make it easier to fit therapy into day-to-day life while keeping continuity of care.