Madeline Trump , AASW

Madeline Trump is an AASW-accredited social worker with 15 years' experience helping people manage stress, anxiety, relationship strain and parenting challenges. She aims to make sessions approachable and straightforward so people can feel understood quickly. Her style is warm and down-to-earth, and she encourages clients to use their own strengths to move forward.

Madeline believes people do better when they understand themselves. She uses clear explanations to build insight, so clients know why they feel a certain way and what steps can help. Conversations are practical and focused on small changes that matter in day-to-day life.

Her work often centres on self-esteem, coping with life changes and improving communication. Madeline also supports people dealing with body image, attachment concerns, postpartum depression and sexuality. She helps people learn skills for panic attacks, social anxiety and managing caregiver stress.

Therapy typically blends client-centred conversation with evidence-based tools from cognitive behavioural therapy and dialectical behaviour therapy. Mindfulness techniques are used to help with emotion regulation and grounding during stressful moments. Sessions are collaborative so goals match each person's needs and pace.

Madeline has worked in government, private practice and online settings across Australia and New Zealand. She keeps a relaxed approach in sessions and welcomes honest feedback if someone feels the fit isn’t right. Her aim is to support people to build confidence and face life’s challenges with more clarity.

How her approaches work online

Client-Centred Therapy focuses on listening and understanding each person's experience. The therapist follows the client's lead, helping people to name feelings and set goals that feel right for them. Cognitive Behavioural Therapy (CBT) teaches practical tools to change unhelpful thoughts and behaviours, which can be useful for anxiety, panic and low mood. Mindfulness Therapy introduces simple grounding and awareness practices to reduce overwhelm and improve emotional regulation.

Finding the right approach is part of the work. The therapist will discuss the options and try techniques together to see what fits best. This is a collaborative process where goals, pace and methods are shaped by the client's needs and preferences.

Online therapy offers flexibility and easier access to regular sessions. Video calls let people use visual cues and a fuller conversation. Phone sessions are useful when bandwidth is limited or when someone prefers not to be on camera. Live chat and text-based messaging make brief check-ins and homework easier between sessions and suit people with busy days. These formats support consistent progress while fitting therapy into everyday life.