Maitri Dhingra , ACA

Maitri Dhingra is an ACA counsellor who helps people manage stress, anxiety, relationship strain, trauma, low self‑esteem and depression. She works with individuals who want practical tools and steady support while they make changes. Her approach is calm and respectful, and she focuses on small steps that fit into daily life.

Maitri draws on five years of experience across clinical, community and corporate settings in Australia. She emphasises early intervention and recovery‑oriented care, helping people spot unhelpful patterns and try different ways of coping. Sessions aim to be collaborative, with clear goals and tangible strategies to use between meetings.

Her style is person‑centred and trauma‑informed. That means she listens without judgement and helps clients build on their existing strengths. She values pacing work to match what each person can manage at the time.

Maitri also supports concerns linked to attachment, body image, caregiver stress, communication problems, control issues and life transitions. She offers straightforward techniques for managing guilt, shame, isolation, jealousy and financial stress so people can regain a sense of balance.

Sessions are available in English and Hindi using video calls, phone sessions, live chat or text messaging. Maitri uses a subscription model that can be cancelled at any time. To begin, clients complete a short matching questionnaire and schedule according to availability.

How evidence‑based approaches work online

Two key approaches guide Maitri's work in online sessions. A person‑centred approach focuses on listening and supporting each person to set their own goals; it helps when someone needs respect, validation and space to make sense of things. A trauma‑informed approach pays attention to safety, pacing and triggers, and it is useful when people bring difficult memories, overwhelm or strong emotional responses.

Choosing the right approach is part of the work. Maitri will talk with each client about what feels most helpful and will adapt techniques to match goals and comfort levels. The process is collaborative - clients try ideas, give feedback and adjust plans as they go.

Online formats include video calls, phone sessions, live chat and text messaging. Video calls let people work face to face when they want visual connection. Phone sessions use less bandwidth and can fit into a shorter break. Live chat and text messaging are useful for brief check‑ins, ongoing support or when someone prefers written communication. These options make therapy more flexible and easier to fit around work, family and daily routines.