Mandy Hedges , BACP, NCPS

Mandy Hedges offers a warm, client-focused way of working that puts the person's experience first. She uses plain conversation and practical methods to help people who feel overwhelmed by stress, anxiety, depression or difficult life changes. Mandy's approach aims to make things feel more manageable in the here and now.

With 15 years of practice, Mandy blends Client-Centred Therapy and Cognitive Behavioural Therapy (CBT) to help people notice unhelpful patterns and try different ways of coping. She also draws on elements of Jungian thinking and solution-focused work to explore meaning and set small, achievable goals. Sessions are conversational and tailored to each person’s needs.

Mandy has supported people through trauma, addictions, grief and relationship and intimacy-related issues. She also works with concerns such as body image, eating and food-related issues, gender dysphoria, chronic illness and compassion fatigue. Her background includes registration with the British Association for Counselling and Psychotherapy, BACP, and the National Counselling and Psychotherapy Society, NCPS.

People who come to Mandy can expect calm listening, straightforward tools, and an emphasis on practical next steps. She uses questions and reflective feedback to help people see patterns and try new responses between sessions. The work combines emotional exploration with simple strategies for daily life.

Mandy practises in the United Kingdom and runs online sessions in English. She encourages anyone who wants to explore their concerns to take the first step and see if the way she works feels right for them.

How Mandy's approaches translate to online therapy

Mandy uses Client-Centred Therapy to create a supportive space where people feel heard and understood. This approach focuses on the person’s experience and the counsellor follows the client’s lead to help them find their own solutions.

She also uses Cognitive Behavioural Therapy, which looks at the links between thoughts, feelings and behaviours. CBT offers practical steps to change unhelpful thinking and build coping skills for issues like anxiety, low mood and addictive patterns.

Finding the right approach is part of the work. Mandy will talk with each person about their needs, goals and preferences and then recommend ways of working together. This is a collaborative process and plans can change as the work progresses.

Online sessions offer flexibility and fit around busy lives. Video calls allow face-to-face conversation when a fuller interaction is wanted. Phone sessions are useful when bandwidth is limited or for quick check-ins. Live chat and text-based messaging suit shorter exchanges, written reflection or people who prefer typing over talking. These options make it easier to keep therapy consistent across changing schedules and locations.