Mark Callaway , BACP

Mark Callaway is a BACP counsellor based in the United Kingdom. He has 15 years of direct counselling experience and long experience working with complex trauma. He supports people facing addiction, relationship strain, grief, depression, anxiety, and a wide range of other concerns including women’s issues and parenting stress.

He uses plain, pragmatic talking work. Sessions can focus on coping strategies, understanding patterns from past relationships, and rebuilding trust after trauma. He offers both short and longer-term counselling to match different needs and goals.

Mark draws on a mix of approaches to suit each person. He uses Acceptance and Commitment Therapy to help people notice what matters to them and take small steps toward those values. He employs Cognitive Behavioral Therapy to help change unhelpful thinking and behaviour, and Attachment-Based ideas to look at how early relationships shape current patterns.

He has worked across many settings, including residential childcare, substance misuse services, safeguarding teams and community mental health. That experience informs practical help for people facing complex problems and life transitions.

Sessions are offered in English and can be by video call, phone, live chat or text messaging. International clients are not currently accepted. To begin, clients complete a short matching questionnaire and schedule sessions according to the service process.

How his approaches work online

Acceptance and Commitment Therapy (ACT) helps people notice what matters to them and take small actions toward those values. It is useful for anxiety, depression and coping with life changes by teaching practical ways to make space for difficult feelings while moving forward.

Cognitive Behavioral Therapy (CBT) is focused on changing unhelpful thoughts and behaviours. It breaks problems into manageable steps, which can help with low mood, stress, sleeping and eating issues.

Attachment-Based Therapy looks at how early relationships shape current patterns. This approach can help with intimacy-related issues, trust after trauma, and rebuilding connections with others.

Choosing the right approach is part of the work. The therapist will discuss goals, preferences and what feels most useful, then together they test methods and adjust as needed. That collaborative process helps tailor sessions to each person’s situation.

Online therapy offers practical flexibility. Video calls allow face-to-face conversation and visual cues. Phone sessions need less bandwidth and can fit into a short break. Live chat and text messaging make it easier to check in between sessions or when writing feels more comfortable. These options help people fit therapy around work, family and other commitments.