Melanie Cotterill , NCPS

Melanie Cotterill is a counsellor based in the United Kingdom who supports people with stress, anxiety, depression, relationship worries and self-esteem concerns. She also helps those dealing with grief, trauma and abuse, parenting strains, intimacy issues and ADHD. Melanie aims to create a calm, respectful space where clients feel heard and able to talk through what matters most to them.

Melanie works in a warm, down-to-earth way. She listens closely and reflects what she hears so people feel understood. She uses that understanding to help clients set simple goals and take practical steps forward.

Her practice draws on client-centred and solution-focused approaches. This means Melanie follows each person’s lead while also helping them spot small, realistic changes that can make life easier. Sessions are collaborative, with the client and counsellor deciding together what to try next.

Melanie has four years of experience and holds NCPS credentials. That background informs how she supports people through issues such as panic attacks, social anxiety, parenting challenges, and coping with life changes like separation or midlife transition.

She is approachable and non-judgemental, and aims to balance empathy with practical help. People who want straightforward, compassionate support often find this style useful when rebuilding confidence, managing overwhelm, or finding a clearer sense of direction.

How Melanie's approaches work online

Client-Centred Therapy focuses on listening, acceptance and following the client's priorities. The counsellor reflects what the person says, helping them to understand their feelings and decide what matters most. This approach can help with issues like low self-esteem, grief, and relationship worries.

Solution-Focused Therapy looks for small, achievable steps that move a person towards their goals. Rather than spending all the time on problems, the work highlights what is already working and builds from there. This method suits people wanting practical ways to manage anxiety, stress, parenting challenges or life changes.

Choosing the right approach is part of the process. Melanie works collaboratively to identify what fits each person's needs and preferences. Together they review what helps and adjust the plan as progress is made.

Online therapy offers flexibility through video calls, phone sessions, live chat and text messaging. Video sessions allow face-to-face conversation and visual cues. Phone appointments need less bandwidth and can be easier to fit into a busy day. Live chat and messaging suit shorter check-ins or people who prefer typing. These options make it easier to arrange sessions around work, childcare or other commitments.