Mellissa Hamley , NCPS

Mellissa Hamley is a counsellor who helps people who feel anxious, low, overwhelmed, or out of step with themselves. She works with issues such as stress, relationships, self-esteem, grief and life changes. Mellissa also supports people dealing with trauma, intimacy concerns, anger and questions about identity and purpose. She holds the NCPS credential and practises in the United Kingdom. Mellissa uses an integrative approach and collaborates with each person to find what fits. Sessions start by looking at the immediate problem and what is causing distress. Over time she can help people look at deeper patterns that keep causing pain or repeating themselves. Her work draws on client-centred principles, cognitive behavioural techniques and psychodynamic ideas, with hypnotherapy available where appropriate. That mix lets her offer practical tools for coping now, alongside space to reflect on past experiences that shape current feelings. In the room Mellissa aims to listen carefully and try to see things from the other person's point of view. She does not direct the journey but helps people discover their own solutions and make choices that feel right to them. People who reach out can expect clear, down-to-earth conversation and practical strategies to manage symptoms between sessions. Mellissa tailors her approach to each person’s needs and circumstances to help them move forward at their own pace.

How Mellissa's approaches translate to online therapy

The client-centred approach focuses on listening closely and following the person's lead. It helps when someone needs a non-judgemental space to talk through feelings and make choices. Cognitive behavioural therapy, or CBT, introduces practical tools and small experiments to change unhelpful thoughts and behaviours, which can reduce anxiety and improve mood quickly. Finding the right approach is part of the work. Mellissa will discuss options with each person and agree together which methods to try. That means the plan can change as goals and needs become clearer, making the process collaborative rather than fixed. Online sessions are offered as video calls, phone appointments, live chat and text-based messaging. Video calls let people use visual cues and a fuller conversation, while phone sessions can be easier when bandwidth is limited or a quieter setup is needed. Live chat and messaging suit short check-ins, practical coaching, or times when immediate written support is more helpful. These options make therapy more flexible and easier to fit around work, family and travel commitments, while keeping the focus on practical progress and emotional understanding.