Michelle Kalam , BACP

Michelle Kalam is a therapeutic counsellor based in the United Kingdom. She has four years of professional experience and brings a calm, non-judgemental manner to sessions. Michelle aims to help people who feel stuck find clearer ways to move forward.

She works with a wide range of concerns, including stress, anxiety, depression and grief. Michelle also supports people with self-esteem issues, relationship and family difficulties, and the strain of parenting or caregiving. She has experience with trauma and abuse, eating concerns, anger, career pressures and compassion fatigue.

Michelle pays attention to attachment and abandonment worries, problems with control or impulsivity, and issues around body image. She also supports people affected by domestic violence, divorce and separation, and those coping with hospice and end-of-life questions. Her work includes helping people with communication problems and feelings of emptiness, guilt or shame.

Sessions are conversational and practical. Michelle aims to create a calm space where people can talk honestly and try out different ways of coping. She helps clients set small, achievable steps and reviews progress together.

Michelle is registered with the British Association for Counselling and Psychotherapy, BACP. She offers appointments by video call, phone, live chat and text-based messaging, and can work with people online from different countries. To begin, people complete a short matching questionnaire and then schedule a session.

Using evidence-based techniques in online counselling

Michelle describes her work as grounded in evidence-based therapeutic techniques that are focused on practical change. One approach she uses helps people identify unhelpful thinking and try different ways of responding during stressful moments; this can be useful for anxiety, low mood and managing worry. Another common strand is focused on building coping skills and routines - simple, repeatable actions that reduce overwhelm and support everyday functioning.

Finding the right approach is part of the work. Michelle will discuss options with each person and decide together which methods suit their goals and situation. She aims for a collaborative process and checks in regularly to see what is helping and what needs to change.

Online therapy offers flexible ways to meet. Video calls allow face-to-face conversation when a fuller connection is helpful. Phone sessions work well when bandwidth is limited or for shorter check-ins. Live chat and text-based messaging are useful for people who prefer writing or need brief, ongoing support between sessions. These formats make it easier to fit counselling around work, family and travel commitments while maintaining a steady therapeutic process.