Natalia Potapovska , ACA

Natalia Potapovska is an ACA counsellor with nine years of professional experience. She focuses on stress, anxiety, relationship and family concerns, and supports people working on self-esteem and coping with life changes. Natalia speaks English, Russian and Ukrainian and brings a culturally aware perspective to sessions.

Natalia uses a calm, person-centred approach where the client leads the conversation. She encourages clear, honest talk and helps people name what matters to them. Sessions aim to be practical so people can try small changes between meetings.

She also draws on narrative therapy to help people reframe stories that limit them. That approach is useful for shifting perspectives about identity, family of origin issues and feelings of emptiness. Solution-focused techniques are used to identify strengths and short-term steps people can try right away.

Natalia has worked with people affected by adoption and foster care, blended family issues, chronic illness or pain, and cancer-related concerns. She also supports individuals dealing with divorce, commitment worries and communication problems. Her experience includes coping after natural or human-made disasters and navigating fatherhood issues.

In sessions she aims to build an open, non-judgemental space where thoughts and feelings can be shared. She invites people to take one small step each week and reviews progress together. Natalia understands beginning therapy can feel hard and aims to make the first steps straightforward and respectful.

Approach-led online therapy that fits your life

Client-centred therapy places your goals at the heart of each session and invites you to lead the conversation; it helps when people need a respectful space to sort feelings and decide next steps. Narrative therapy focuses on the stories people tell about themselves and their families, helping to reframe unhelpful narratives and open up new possibilities. Solution-focused therapy looks for small, practical changes you can try quickly to move towards your goals.

Finding the right therapeutic approach is a joint process. Natalia will work with you to choose which methods to try based on your needs, goals and preferences, and she will review what helps as you go. That collaborative stance means the plan can change if something isn’t working for you.

Online sessions are offered as video calls, phone sessions, live chat or text-based messaging to suit different situations. Video calls are good for a closer face-to-face feel, phone sessions need less bandwidth and can be easier during short breaks, while chat or messaging lets you check in between meetings or use written reflection. These options make it easier to fit therapy into a busy schedule and to keep continuity when life is unpredictable.