Nicola Burgess , BACP

Nicola Burgess uses a person-centred approach to help people feel heard and understood. She draws on seven years of counselling experience and a BSc (Hons) in Person-Centred Counselling to guide sessions. Nicola works in the United Kingdom and speaks English.

Nicola supports people facing relationship problems with friends, family or partners. She also helps those who have lived through trauma, abuse or controlling relationships. Clients commonly bring worries about anxiety, depression, loss, self-esteem and difficulties with intimacy.

Sessions aim to give people space to talk without judgement. Nicola listens and reflects back what she hears so clients can make sense of their feelings. She focuses on discovering strengths and building practical steps forward while respecting each person’s pace.

Her work also covers practical life changes such as divorce, career shifts, parenting strain and challenges linked to adoption, abandonment or blended families. Nicola addresses behaviours and experiences tied to eating, sleeping, addiction, anger and attention difficulties in calm, steady conversation.

People who are grieving receive support for many kinds of loss, including bereavement and separation. Nicola pays attention to how loss affects identity and day-to-day coping. Together they look at small, manageable ways to reclaim routine and purpose.

Appointments are offered across weekday hours and some early evenings. Nicola helps people take the first step by explaining the process and planning sessions that fit their needs and schedules.

Approaches that translate well to online therapy

Client-centred therapy focuses on listening, empathy and helping people find their own answers. It is useful for building self-worth, coping with grief and tackling relationship worries. Narrative therapy helps people reframe the stories they tell about themselves and their past, which can reduce shame and open new ways forward. Solution-focused therapy zeroes in on small, practical steps and short-term goals to create change fast.

Finding the right approach is part of the process. Nicola will work collaboratively to choose methods that match someone’s needs, goals and preferences. Together they check in on what is helping and adjust the way they work as therapy progresses.

Online sessions are offered by video calls, phone, live chat or text-based messaging to make counselling more flexible. Video sessions allow face-to-face conversation when needed. Phone calls are useful when bandwidth is limited or a quieter setup is required. Live chat and messaging suit shorter check-ins or people who prefer written communication. These options make it easier to fit therapy around work, childcare and travel, while keeping continuity of care when life gets busy.