Nicola Kassam , BACP

Nicola Kassam is a counsellor who uses client-centred and mindfulness approaches to help people manage stress, anxiety and low self-esteem. She brings five years of counselling experience and a background in careers, employability and welfare. Nicola works with people facing grief, relationship strain, trauma and eating concerns, and she supports those navigating family problems and life transitions.

She encourages a calm, respectful space where clients are invited to speak freely. Sessions focus on what matters to the person in front of her, with practical steps and simple tools to try between meetings. Nicola places value on understanding each person’s story rather than applying a single formula.

Her previous work in further and higher education gave her experience helping people with career decisions and welfare matters. That background feeds into how she supports clients with work-related stress and choices about next steps. Nicola also draws on mindfulness to help with overwhelming thoughts and bodily tension.

People who have experienced loss, trauma or long-term health conditions can bring complex worries, and Nicola offers steady, patient support while they make sense of difficult feelings. She also addresses eating and self-image issues with compassion and practical conversation. Multicultural concerns and experiences linked to adoption or disability are within her focus areas.

Nicola is registered with the British Association for Counselling and Psychotherapy, BACP. She provides sessions in English and meets people across the United Kingdom and internationally via online formats.

Therapeutic approaches that work online

Nicola commonly uses client-centred therapy and mindfulness as part of her online work. Client-centred therapy means the conversation follows what matters to the person, with the counsellor reflecting back thoughts and feelings so the client can better understand themselves. This approach helps with anxiety, low self-esteem and relationship worries.

Mindfulness therapy teaches simple attention and breathing practices to reduce stress and ease overwhelming thoughts. These short exercises can be practised between sessions and are useful for people managing long-term health conditions, grief or chronic stress.

Finding the right approach is a collaborative process. Nicola will discuss goals, preferences and practical needs with each person and adapt methods over time. The aim is to try approaches that feel relevant and to adjust them based on what helps most.

Online sessions offer flexibility and accessibility through video calls, phone sessions, live chat and text-based messaging. Video calls allow face-to-face conversation; phone sessions need less bandwidth and can be a good shorter check-in. Live chat or text messaging can suit people who prefer writing or need brief, frequent support. These options make it easier to fit therapy around work, study and daily life while keeping consistent contact with a counsellor.