Penelope 'Penny' Grigg , BACP

Penelope 'Penny' Grigg uses a person-focused counselling style that centres the client in every session. She draws on approaches such as client-centred work and cognitive behavioural techniques to help people make practical changes. Penny describes herself as approachable and straightforward, and she introduces herself clearly at the first meeting.

Penny is a member of the British Association for Counselling and Psychotherapy, BACP, and she has practised for nine years. She combines different methods to suit each person rather than applying a single fixed model. This means sessions often mix exploring feelings, spotting patterns in thinking, and trying small new behaviours between sessions.

She has extensive experience supporting people with anxiety, stress, trauma and addiction related concerns. Penny also helps with relationship and intimacy-related issues, grief, low self-esteem and eating or sleeping difficulties. She works with people who identify as LGBT and with those affected by abandonment, attachment difficulties and lived experience of abuse or coercive control.

Penny takes a whole-person view. Conversations look at past history, current patterns and future goals. She encourages clients to notice how thoughts, body responses and relationships interact and to test out different ways of coping.

Sessions are offered in English and are available online by video call, phone, live chat or text messaging. Penny works from the United Kingdom and follows the ethical framework associated with her BACP membership. If someone wishes to start, they use the site's matching questionnaire to arrange appointments.

How Penny's approaches work online

Penny uses client-centred work to put the person and their priorities at the heart of sessions. That approach focuses on listening, reflecting and helping people name what matters most to them, which is useful for issues like self-esteem, relationship concerns and grief.

She also uses cognitive behavioural therapy, which looks at the link between thoughts, feelings and actions. CBT can help with anxiety, low mood, sleeping problems and asking what small changes might make life feel better day to day.

Finding the right mix of approaches is part of the therapy process. Penny will discuss options with each person and decide together which methods match their goals and preferences. The first few sessions are often used to try different ways of working and agree on a plan that feels practical and doable.

Online formats provide flexibility for busy lives. Video calls allow fuller conversation and visual cues, phone sessions work well when bandwidth is limited, live chat suits shorter check-ins and text messaging can support ongoing reflection between sessions. These options make it easier to fit therapy around work, caring responsibilities or health needs while keeping the focus on progress and practical steps.