Rachael Bentovim-Gill , NCPS

Rachael Bentovim-Gill is a counsellor who supports people dealing with stress, anxiety, trauma, mood disorders and relationship concerns. She works with a broad range of difficulties including bipolar disorder, depression, ADHD, addiction, grief and issues around intimacy and self-esteem. Rachael also offers help for parenting strain, carer stress and challenges linked to adoption, attachment or blended family situations.

She draws on four years of direct therapy practice in private work, plus many earlier years in mental health and education roles. That background contributes practical skills in mentoring and coaching teams, and in advising on mental health within organisations.

Sessions are tailored to each person. Rachael mixes approaches such as cognitive behavioural techniques, acceptance and commitment ideas, attachment-focused thinking and client-centred methods. She adapts the mix to the problem at hand and to what a person finds most useful.

In the room she aims to build an open, non-judgemental space where people can speak freely about painful memories and current struggles. She emphasises clear, practical steps alongside exploring feelings and patterns that cause difficulty.

Rachael practises in the United Kingdom and works in English. Her NCPS credential is recorded as NCPS. She uses video calls, phone sessions, live chat and text-based messaging to fit different needs.

To begin, a person completes a short matching questionnaire and then schedules sessions via the service's Start Therapy flow. Rachael frames therapy as a collaborative process focused on helping people take steps toward a more fulfilling life.

How therapeutic approaches translate to online care

Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings without being driven by them, and then take action that matches their values; it is useful for anxiety, depression and life changes. Cognitive Behavioural Therapy (CBT) looks at links between thoughts, feelings and behaviour and gives practical tools to change unhelpful patterns; it is often used for anxiety, mood difficulties and sleep problems. Attachment-Based Therapy explores early relationship patterns and how these shape current connections and emotional responses, which can help with intimacy, abandonment worries and relationship difficulties.

Finding the right approach is part of the work. The therapist will talk with a person about goals, needs and preferences and then agree a plan together. That collaborative process can mean trying a mix of methods and adjusting what is used as therapy progresses.

Online therapy lets people use video calls, phone sessions, live chat or text-based messaging depending on what fits their life. Video is helpful for fuller conversation and seeing non-verbal cues, phone calls can work well when bandwidth is limited, live chat supports brief check-ins and text messaging suits ongoing brief support between sessions. These options make counselling more flexible and easier to fit around work, family and other commitments.