Rachel Kilburn , BACP

Rachel Kilburn is a counsellor with BACP registration and ten years of hands-on experience. She presents a warm, down-to-earth approach shaped by both professional work and life as a parent and family member. Rachel writes plainly: deciding to seek help is a brave first step, and she aims to make that step easier to take.

Rachel uses an integrative style that blends approaches such as cognitive behavioural techniques, client-centred work and psychodynamic ideas. She adapts what she offers to the person in front of her rather than following a single method. Sessions are paced to suit the individual's needs and comfort level.

The work often focuses on everyday stresses and bigger life shifts. Common themes include anxiety, low mood, grief, self-esteem and trauma. She also supports people navigating workplace pressures, caregiving strain, issues around control and feelings of isolation.

Therapy may include practical tools for managing symptoms alongside talking that looks at how life experiences shape feelings and behaviour. Rachel encourages creative ways of expressing emotions when words alone do not feel enough. The aim is to help people find more helpful patterns and to make decisions that feel right for them.

Initial meetings are used to build trust, gather background and agree on goals. The relationship in therapy matters, so Rachel keeps sessions focused on what each person needs in order to grow and move forward.

Approach and access: therapy methods and online options

Rachel draws on cognitive behavioural techniques to help identify unhelpful thinking patterns and introduce practical coping strategies for anxiety, panic and low mood. CBT tends to be structured and goal-focused, which is useful when people want tools they can use between sessions.

She also uses client-centred therapy which puts the person and their experiences at the heart of the work. That approach emphasises listening, empathy and supporting someone to find their own answers rather than imposing solutions.

Choosing the right approach is part of the work together. The therapist will discuss different ways of working, consider your goals and preferences, and agree a plan that feels right. This is a collaborative process and can change as needs evolve.

Online sessions are available by video, phone, live chat or text-based messaging to increase flexibility. Video calls allow face-to-face conversation when that is helpful. Phone sessions can be easier when bandwidth is limited or when someone wants to be off camera. Live chat and messaging suit shorter check-ins or times when typing feels more comfortable. These options make it easier to fit therapy around work, family and travel commitments while keeping the focus on steady progress.