Rachel Shaw , NCPS

Rachel Shaw is a counsellor who helps people facing stress, anxiety, depression and relationship difficulties. She works with issues such as trauma and abuse, low self-esteem, addiction, grief and LGBT concerns. Rachel also supports people dealing with parenting strain, career changes, intimacy issues and ADHD-related struggles.

Her style is collaborative and practical. Sessions focus on talking through feelings, spotting patterns and trying small changes that make daily life easier. Rachel listens without judgement and aims to help people reconnect with what matters to them.

Rachel uses a pluralistic approach. That means she draws on a range of evidence-based techniques and tailors them to each person. The emphasis is on finding tools that suit the individual rather than following a single method.

She has three years of experience and holds the NCPS credential. Rachel works with adults in the United Kingdom and provides sessions in English. Online options include video calls, phone sessions, live chat and text-based messaging.

People typically come for help after feeling stuck by old patterns, struggling to manage strong emotions, or wanting clearer ways to handle relationship and life changes. Rachel offers a steady, respectful space to explore those concerns and to try practical steps forward.

Approaches that translate well to online therapy

Rachel uses a pluralistic mix of evidence-based techniques, choosing methods that match each person's needs. One common element is person-centred work, which focuses on listening closely and helping people identify their own goals and values. This helps with issues like low self-esteem, relationship doubts and life changes.

She also draws on trauma-informed techniques to gently explore how past experiences affect current reactions and relationships. These ideas aim to help people make sense of painful memories and reduce their day-to-day impact. A further strand is practical skills training for anxiety and stress - short, usable tools to lower arousal, manage panic and cope with difficult thoughts.

Choosing the right approach is a shared process. The therapist will discuss options, try methods collaboratively and adjust what’s used based on how you respond and what feels most helpful. Goals and preferences guide each step rather than a fixed programme.

Online therapy offers flexibility and different ways to connect. Video calls allow face-to-face conversation and visual cues. Phone sessions work well when bandwidth is limited or a shorter check-in is needed. Live chat and text messaging let people keep a conversation going between sessions or use brief written check-ins during busy days. These formats help fit therapy around work, family and everyday life while keeping the focus on progress and practical support.