Roxainne Lazzaris , NCPS

Roxainne Lazzaris offers a warm, person-centred approach to therapy. She uses empathy and respect to help people talk through relationship concerns, stress, anxiety, trauma and women's issues. Roxainne works in English and Portuguese and brings 14 years of experience to her work in the United Kingdom.

Her way of working is practical and interactive. Sessions focus on each person's goals and strengths rather than labels. She draws on Client-Centred Therapy to create a steady, listening space and uses Solution-Focused Therapy to help people set small, realistic steps forward.

Roxainne has supported people who are coping with family problems, parenting strain, codependency, commitment worries and feelings of emptiness or isolation. She also works with issues around guilt, shame, forgiveness and life purpose, and she attends to cultural and multicultural factors in people's lives.

In sessions she looks at how thoughts, feelings and daily routines interact. Conversations are collaborative and aim to build clearer options and coping skills. The tone is empathetic but practical, with attention to what will make a difference between sessions.

People can use a mix of video calls, phone sessions, live chat or text messaging for ongoing work. Roxainne asks people to complete a short matching questionnaire and then schedule sessions according to therapist availability.

Using person-centred and solution-focused approaches online

Client-Centred Therapy places the person at the heart of the process by prioritising active listening and empathy. In simple terms this approach helps people feel heard and understood while they sort through relationship issues, parenting stresses or feelings of low self-worth. Solution-Focused Therapy concentrates on identifying small, achievable steps and building on what already works; it is practical for addressing stress, commitment concerns and coping with life changes.

Finding the right approach is part of the work together. Roxainne will collaborate with each person to decide whether a person-centred style, solution-focused steps, or a mix of both fits their goals. That plan can change as progress is made and needs shift over time.

Online sessions are offered by video call, phone, live chat or text messaging to give flexibility. Video calls suit longer conversations and visual connection, phone sessions can be easier when bandwidth is limited, live chat works for brief check-ins, and text messaging can help people keep momentum between sessions. These options make it simpler to fit therapy around work, family and travel commitments while keeping the focus on practical progress.