Sarah Heyn , LCSW

Sarah Heyn is a licensed clinical social worker (LCSW) practicing in Wisconsin. She draws on eight years of clinical experience to help people manage stress, anxiety, depression, relationship and intimacy concerns, and parenting challenges. Sarah uses a respectful, strengths-based approach and aims to be a steady guide when life feels overwhelming.

She works in a client-centered way and partners with people to set clear, practical goals. Sessions often include tools from cognitive behavioral therapy and dialectical behavior therapy to address thinking patterns and build coping skills. Motivational interviewing is used when people want to change habits such as substance use.

Sarah’s background includes community clinic work, a private Christian counseling office, and graduate internships at a university hospital and a VA hospital in Madison. That mix of settings shaped her ability to work with grief, trauma and abuse, LGBT concerns, bipolar disorder, ADHD, and addictions among other issues.

In sessions she focuses on small, doable steps and on drawing out each person’s strengths. She helps clients develop action plans they can use after therapy ends. She is clear about practical limits of online care, for example she does not write letters for courts or medical professionals, but will discuss advocacy strategies.

Sarah offers video calls, phone sessions, live chat, and text-based messaging. She responds to messages Monday through Friday and schedules live sessions between 10 a.m. and 2 p.m. on business days.

How therapy approaches translate to online care

Sarah blends client-centered work with cognitive behavioral therapy and dialectical behavior therapy to address a wide range of concerns. Client-Centered Therapy focuses on listening and building on a person’s own strengths to set goals and make changes. Cognitive Behavioral Therapy looks at thought patterns and teaches specific skills to reduce anxiety, depression, and unhelpful behaviors. Dialectical Behavior Therapy adds skills for managing intense emotions and improving coping and interpersonal effectiveness.

Choosing the right approach is a shared process. The therapist will talk with the client about goals, preferences, and what has or hasn’t helped before. Together they decide which methods to try and adjust the plan as progress is made.

Online sessions make it easier to fit counseling into daily life. Video calls allow face-to-face interaction for skills practice and deeper conversation. Phone sessions work well when bandwidth is limited or when a shorter check-in fits the day. Live chat and text-based messaging offer flexible, written options for brief updates, homework, or ongoing support between sessions.