Shabina Kauser , NCPS

Shabina Kauser is a counsellor who draws on a mix of talking therapies to help people facing relationship and family strains. She supports people dealing with grief, low self-esteem, motivation problems and major life changes. Shabina uses clear, down-to-earth language and aims to make the first step feel manageable.

She brings three years of professional experience in the United Kingdom. That work includes supporting people affected by adoption and foster care issues, blended family challenges, divorce and separation, and domestic violence. She is also experienced with immigration-related stress, guilt and shame, and feelings of isolation or emptiness.

Shabina pays close attention to cultural background. She has a long history working in Urdu-speaking communities and understands how family expectations and generational trauma can shape choices. She speaks English, Punjabi and Urdu and uses language to help people tell their stories in a way that feels natural.

Her practice combines client-centred listening with practical tools. Techniques from cognitive behavioural therapy and mindfulness are used alongside motivational interviewing and psychodynamic ideas. Sessions focus on small, doable steps people can take between meetings.

People can expect a respectful space to talk through communication problems, control issues, family of origin concerns, and questions about life purpose and forgiveness. Shabina aims to support each person in finding clearer thinking and steadier coping as they move forward.

How therapeutic approaches fit with online counselling

Client-Centred Therapy places the person and their goals at the heart of the work, focusing on careful listening and empathy so people can explore feelings and choices. It helps when someone needs a space to be heard and to make decisions at their own pace.

Cognitive Behavioural Therapy, or CBT, uses practical steps to change unhelpful thoughts and behaviours. It suits issues like low mood, anxiety, self-esteem and coping with life changes because it breaks problems into small, testable actions.

Mindfulness Therapy teaches noticing thoughts and feelings without getting caught up in them. It can help reduce overwhelm and create calmer responses to stress and relationship conflict.

Finding the right approach is part of the work. The therapist will talk through options with the person and agree together which methods fit best with their goals and preferences. That collaborative process means approaches can be mixed and adjusted as things change.

Online formats - video calls, phone sessions, live chat and text messaging - make it easier to fit therapy into a busy life. Video allows face-to-face conversation; phone sessions are useful when bandwidth is low or a hands-free option is needed. Live chat and text messaging are helpful for brief check-ins, step-by-step coaching, or when writing helps someone reflect. These flexible options mean therapy can continue across different stages of life and location, and can be adapted to what works practically for each person.