Shamiso Mazaiwana , BACP

Shamiso Mazaiwana is a counsellor who uses person-centred care to help people facing emotional strain. She works in English and Shona and draws on seven years of experience in the United Kingdom. Her style is down-to-earth and focused on making sessions practical and understandable.

Shamiso helps with common problems such as anxiety, depression, stress and grief. She also supports people dealing with relationship difficulties, intimacy concerns and the fallout of trauma or abuse. Practical life stresses like career change, money worries and isolation are part of her caseload too.

Her approach blends client-centred listening with techniques from cognitive behavioural therapy and solution-focused work. She uses motivational interviewing to help people find their own reasons for change. Psychodynamic ideas are used when exploring patterns that repeat over time.

Shamiso offers a mix of session formats including video calls, phone sessions, live chat and text messaging. This lets people choose what fits their routine and comfort level. Sessions are shaped around each person’s goals and pace.

People come to Shamiso seeking steady, practical support rather than quick fixes. She aims to help clients recognise patterns, try small changes and build more manageable daily routines. Her communication is direct and compassionate, suited to those who want clear steps forward.

Therapeutic approaches adapted for online work

Shamiso often uses client-centred therapy, which focuses on listening and helping people find their own solutions. This approach is useful for building trust and for people who want to talk through difficult feelings at their own pace.

She also draws on cognitive behavioural therapy, a practical method that looks at how thoughts and behaviours affect mood. CBT is helpful for anxiety, depression and stress because it gives clear steps to test new ways of thinking and acting.

Finding the right approach is a collaborative process. Shamiso will discuss goals, preferences and what feels most helpful, then tailor sessions to the person. She encourages feedback so the plan can change as progress is made.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video offers face-to-face conversation when visual cues matter. Phone calls work well when bandwidth is limited or when someone prefers not to use video. Live chat and messaging suit shorter check-ins, notes between sessions or people who find typing easier. These options make it simpler to fit therapy around work, caregiving and travel while keeping the focus on useful, practical steps.