Shannon Madden , LPC

Shannon Madden is a Licensed Professional Counselor (LPC) practicing in Arizona with 26 years of experience. She blends practical techniques and straightforward conversation to help people facing stress, anxiety, grief, depression, and major life changes. Shannon draws on years working in crisis response and military behavioral health to guide short- and longer-term work.

Her sessions tend to be down-to-earth and goal oriented. She often starts by helping people notice the thoughts that fuel difficult emotions and habits. From there she introduces simple exercises and worksheets to test those ideas and try new behaviors. She also uses mindfulness tools to reduce distress in the moment.

Shannon has a background in crisis counseling and spent time supporting first responders and service members through deployment-related concerns and trauma. That experience informs how she supports people coping with trauma, compassion fatigue, and intense stress. She also helps people handle caregiver strain, chronic illness, and life transitions like retirement or career change.

Clients can expect a mix of practical skill-building and emotionally focused work. Shannon uses motivational interviewing to clarify goals and tap into what motivates change. Emotionally-focused techniques help people connect with and name difficult feelings when grief, abandonment, or family issues come up.

She offers remote sessions by video, phone, live chat, or text-based messaging. Sessions are arranged through a subscription model that can be canceled at any time and may vary in cost based on location and therapist scheduling.

Therapeutic approaches and how they translate to online care

Client-Centered Therapy focuses on listening and reflecting so people can make their own decisions about change. In practice this means the therapist follows the client's lead, offers empathy, and helps clarify what matters most when dealing with stress, grief, or self-esteem struggles.

Cognitive Behavioral Therapy, or CBT, helps people notice the thoughts that feed anxiety or low mood and then try concrete exercises to change those patterns. It is useful for worry, sleep problems, anger, and coping with life changes because it offers clear skills and worksheets to practice between sessions.

Emotionally-Focused Therapy supports people in naming and processing strong feelings. This approach can be helpful when grief, abandonment, or family of origin issues come up and someone needs help connecting feelings to action.

Finding the right fit is part of the process. The therapist will collaborate with the person to choose which approaches to try based on goals, current challenges, and personal preferences. That teamwork helps tailor sessions so they feel relevant and doable.

Online therapy offers practical flexibility. Video calls allow face-to-face work and screen-sharing for worksheets. Phone sessions can be a lower-bandwidth option or easier during a busy day. Live chat and text-based messaging make quick check-ins and skill reminders possible between sessions. These options help fit therapy into work, caregiving, and travel schedules.