Sue Cassidy , BACP

Sue Cassidy offers help for a wide range of concerns including relationship problems, grief, depression and major life changes. She also supports people dealing with anxiety, stress, addictions, trauma and intimacy-related issues. Sue lists women's issues among her areas of focus and brings a calm, accepting presence to sessions.

Sue works in a warm, non-judgemental way so people can feel heard. She aims to build a trusting therapeutic relationship and listens closely to each person's story. This gives space to understand what feels hardest and what the client wants to change.

Her way of working is collaborative rather than directive. She does not tell people what to do. Instead she helps them notice options, weigh choices and find solutions that suit their life and values. Sessions are shaped around each person's priorities and pace.

Sue has six years' experience and has worked with organisations that support bereavement and mental health. That background has involved one-to-one counselling in both workplace and NHS settings. Those roles helped her develop practical skills for common life struggles.

People with concerns such as parenting stress, body image, career worries, ADHD, bipolar mood issues, fertility and family conflict can bring those topics into sessions. Sue adapts her methods to the person in front of her and keeps the focus on what will help now.

To begin, Sue invites people to reflect on what they most want from counselling. She then works at a steady, realistic pace so change feels manageable rather than overwhelming.

Approach-driven online counselling that fits your life

Sue uses approaches such as Client-Centred Therapy and Solution-Focused Therapy in online work. Client-Centred Therapy centres the conversation on the person's experience, offering empathic listening and acceptance so someone can make sense of difficult feelings. It is helpful for grief, low mood and relationship strain.

Solution-Focused Therapy concentrates on small, achievable changes and practical steps. Sessions often identify what already works and build on those strengths, which can suit people wanting quicker, goal-oriented work. Both approaches aim to help clients notice options and try things that feel manageable.

Finding the best approach is part of the process. The therapist will discuss options and work collaboratively to choose methods that match a person's needs, goals and preferences. Clients can adjust the plan as therapy progresses.

Online sessions are offered by video call, phone, live chat or text-based messaging to give flexibility. Video calls are useful for a fuller face-to-face feel, while phone sessions need less bandwidth and can fit into a short break. Live chat and messaging can work well for regular check-ins, written reflection or when someone prefers not to be on camera. These options make it easier to fit therapy into busy lives and to keep contact between sessions when needed.