Susan Chown , BACP

Susan Chown uses a warm, client-centred approach to help people deal with difficult life moments. She draws on ten years of experience in the UK and focuses on practical support for relationship pain, trauma and abuse, grief, and intimacy-related concerns. Her style is straightforward and respectful, aiming to make each session feel manageable and grounded.

Clients can expect conversations that focus on their strengths and what they already do well. Susan listens first and then works with each person to find simple ways to cope and move forward. She avoids jargon and keeps plans short and realistic so progress can feel steady.

Susan has worked with a wide range of issues including anxiety, depression, addictions, ADHD, and challenges around self-esteem and body image. She also helps people facing career strain, caregiver stress, bereavement, and major life changes. Her experience includes long-term support as well as help for acute or crisis moments.

As a member of the British Association for Counselling and Psychotherapy, BACP, she follows recognised professional standards. Sessions are offered in English and can be arranged online by video, phone, live chat or text-based messaging. International clients are supported when schedules allow.

People who want to begin are invited to complete a short matching questionnaire and schedule sessions to suit their needs. Susan aims to create a steady, compassionate space where clients can try new ways of handling old problems.

Client-centred care delivered online

Client-Centred Therapy focuses on creating a respectful space where the person leads the conversation. The counsellor listens without judgement and helps the person explore their feelings and make their own choices. This approach is helpful for issues such as relationship struggles, grief, low self-esteem and anxiety because it builds on each person’s strengths and pace.

Susan will work with clients to decide which approach fits best. Finding the right way of working is a collaborative process that starts with listening to your goals and preferences. Together you will set simple goals and try approaches that feel manageable, adjusting them as progress is made.

Online sessions are offered by video call, phone, live chat or text-based messaging to increase flexibility. Video calls allow face-to-face interaction for deeper conversation, phone sessions can be easier when bandwidth is limited, quick check-ins work well by live chat, and text messaging suits short updates or when writing helps express thoughts. These options make it easier to fit therapy around a busy life and to keep regular contact with a therapist who understands your needs.