Susan Claridge , BACP

Susan Claridge is a counsellor who focuses on helping women manage worry, low mood and life changes. She works to make sessions straightforward and practical. Her aim is to help people feel heard and find ways forward that fit their life.

Susan has worked in social care for over 30 years and has provided counselling for more than 11 years. That background means she is familiar with practical strains such as caring responsibilities, health worries and everyday money or housing stress. She has also provided counselling for survivors of abuse.

In sessions she draws on a mix of client-centred, psychodynamic and solution-focused ideas. That means conversations start with what matters to the person and look at patterns from the past while also setting small, achievable goals. Sessions are shaped around an individual’s needs rather than a fixed method.

Susan aims for a warm, respectful tone and works to make people feel safe to speak openly. She helps people with concerns such as anxiety, depression, grief, relationship strain, eating and sleeping difficulties, addictions and adjusting to major life events.

Practical options include video calls, phone sessions, live chat and text-based messaging. Susan works from the United Kingdom and runs sessions in English. To begin, a short matching questionnaire is completed and sessions are scheduled to suit the person’s availability.

How her approaches work online

Susan uses client-centred and psychodynamic ideas alongside solution-focused methods to shape online counselling. Client-centred work means the session begins with the person’s concerns and emphasizes being listened to without judgement; it helps with low mood, anxiety and feeling stuck. Psychodynamic approaches look at patterns that might come from past relationships and life events to make sense of current reactions and repeated difficulties. Solution-focused work concentrates on small, practical steps and short-term goals to create quick changes for problems like stress, coping with life changes or sleep and eating issues.

Finding the right approach is part of the therapy process. Susan will discuss different ways of working and collaborate on what feels most useful for a person’s goals and circumstances. Together they review what helps and adjust the plan as progress is made.

Online sessions offer practical flexibility. Video calls let people use visual cues and a fuller conversation, while phone sessions can be easier if bandwidth is limited or a shorter check-in is needed. Live chat and text-based messaging suit people who prefer writing or want to fit therapy into busy days. These options make it easier to book around work, caring duties and other commitments while still doing regular therapeutic work with a registered BACP counsellor.