Susan Jackson , HCPC, BACP

Susan Jackson is a counsellor with ten years' experience. She holds HCPC and BACP credentials and draws on arts-based work alongside talking therapies. Susan aims to make sessions simple and down to earth so people can speak about what matters without jargon or pressure.

Susan helps people who are stressed, anxious or struggling with depression and grief. She also supports people facing trauma and abuse, intimacy concerns, relationship difficulties and addiction-related issues. Her practice includes work with body image, career strain, sleep problems, anger and low self-esteem.

In sessions she uses a mix of client-centred conversation, cognitive behavioural techniques and creative methods such as dramatherapy and hypnotherapy. She invites people to try art, movement or poetry when it feels helpful, but there is no expectation to perform or to be creative if that does not suit them.

Susan describes the client as the expert in their life and focuses on practical steps people can use between meetings. She works with attachment and abandonment themes, dissociation, codependency and control issues alongside caregiving stress and long-term health conditions.

Her approach is compassionate and straightforward. The aim is to build trust, name patterns that cause pain, and try manageable ways of changing them. Sessions are offered in English and are scheduled to fit the individual’s needs.

How her approaches translate to online therapy

Susan blends client-centred work with cognitive behavioural techniques and hypnotherapy in ways that suit remote sessions. Client-centred therapy focuses on listening and reflecting back what matters to the person, helping them feel heard and guiding their own decisions. Cognitive behavioural therapy (CBT) uses practical exercises to change unhelpful thoughts and behaviours, which works well through guided tasks and homework between sessions. Clinical hypnotherapy offers relaxation and imagery-based work to address stress, sleep problems and some trauma symptoms, and can be adapted for a calm online setting.

Finding the right approach is a collaborative process. Susan will talk with each person about their goals, preferences and what has helped or not helped before. Together they will try methods that fit and adjust the plan as needed rather than sticking to one single model from the start.

Online sessions are offered by video call, phone, live chat or text-based messaging to make therapy more flexible. Video allows fuller face-to-face interaction, phone can be easier when bandwidth is limited, live chat is useful for short check-ins and text works for ongoing reflection between meetings. These options let people fit therapy around work, caring responsibilities and travel while keeping continuity of care with registered or accredited professionals.