Susan McGrattan , NCPS

Susan McGrattan is a counsellor with eight years of experience working in the United Kingdom. She uses a person-centred approach to understand what matters to each individual. Susan focuses on clear, practical steps so people feel heard and can move forward at their own pace.

She supports people facing stress, anxiety, grief, depression and relationship difficulties. She also works with issues such as trauma and abuse, self-esteem, addictions, parenting concerns and intimacy-related problems. Susan lists a wide range of additional focus areas including body image, chronic illness, caregiver stress and communication problems.

Susan draws on several well-known therapies to shape sessions. She uses Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and Attachment-Based and Emotionally-Focused approaches to help clients name patterns and try new ways of coping. Sessions are collaborative and aim to fit around what the person wants to achieve.

Susan holds NCPS as a credential and combines that with practical experience to guide conversations. She offers online formats that include video calls, phone sessions, live chat and text messaging to suit different needs and schedules.

People who choose Susan can expect short, straightforward sessions that focus on the problem at hand and steps to change. Her style is calm, direct and supportive, with attention to both feelings and everyday solutions.

Approaches that guide online sessions

Acceptance and Commitment Therapy, or ACT, focuses on recognising difficult thoughts and feelings while committing to actions that match personal values. It can help when anxiety, avoidance or life changes get in the way of what matters most. Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and behaviours interact and teaches practical skills to shift patterns that cause distress. It is often used for anxiety, depression and stress. Attachment-Based Therapy pays attention to how early relationships shape current ways of relating; it can be useful for intimacy, trust and relationship concerns.

Finding the right approach is part of the work. The therapist will discuss options and decide together which methods fit the person's goals and preferences. That collaborative process helps tailor tools and exercises to what feels most useful for the individual.

Online therapy options include video calls, phone sessions, live chat and text messaging, which allow sessions to fit around work and family life. Video calls are good for face-to-face conversation, phone sessions work when bandwidth is limited, live chat suits quick check-ins and text messaging is useful for short, ongoing support. These formats make it easier to keep therapy consistent while balancing day-to-day demands.