Susan "Sue" Jensen , PACFA

Susan "Sue" Jensen is a PACFA counsellor with eight years' experience helping people untangle long‑standing emotional patterns. She focuses on practical ways to manage difficult thoughts and feelings so people can move forward. Sue works with a broad range of concerns, including stress, anxiety, depression and relationship struggles, and she especially supports women's issues.

Sue prefers a down‑to‑earth style. Conversations are straightforward and paced to suit the person. She listens for repeated patterns that cause pain, then helps clients try different ways of thinking and relating. Sessions often include simple exercises to practise between meetings.

Her work addresses attachment and communication problems that keep people stuck. She also helps with trauma and abuse, parenting pressures, intimacy concerns and the fallout from separation and divorce. First responder issues, guilt, shame and loneliness are other areas she supports.

Sue draws on several therapies to match what each person needs. She uses cognitive strategies to challenge unhelpful thoughts, acceptance‑based practices to build flexibility, and attachment‑focused ideas to rebuild safety in relationships. Dialectical skills and client‑centred listening are also part of her approach.

People who come to Sue often want practical tools and clearer choices. She guides goal setting, teaches coping skills and helps people test new ways of behaving. The aim is calmer day‑to‑day living and healthier connections with others.

How therapeutic approaches translate to online care

Acceptance and Commitment Therapy (ACT) focuses on noticing thoughts and choosing actions that matter. It helps people move forward even when hard feelings remain. Cognitive Behavioral Therapy (CBT) looks at how thoughts influence feelings and actions, and teaches practical tools to change unhelpful thinking and behaviour. Attachment‑Based Therapy explores how early relationship patterns shape current connections and helps people build safer ways of relating.

Finding the right mix of approaches is part of the work. Sue will talk with each person about goals and preferences, then suggest which methods to try first. That choice is reviewed and adjusted as therapy progresses so the plan stays relevant to what is helping.

Online sessions are offered as video calls, phone sessions, live chat or text‑based messaging to make therapy more flexible. Video works well for deeper conversational work and skills practice. Phone sessions can be easier when bandwidth is limited or a shorter check‑in is needed. Chat and text are useful for quick updates, brief coaching or when people prefer writing. These options let people fit therapy into busy schedules and continue work across different locations.