Susan "Sue" Small , BACP

Susan "Sue" Small is a UK-based counsellor with six years of experience supporting people through stress, anxiety, depression and difficult life changes. She holds BACP registration, which is listed as her professional credential. Sue works with individuals facing grief, relationship strain, trauma and addiction concerns. She takes a straightforward, respectful approach and believes each person knows their own story best. Sessions focus on what the client wants to change and on small steps that move things forward. Sue is neuro-affirming and has experience supporting people with ADHD and autism. In practice she uses client-centred ways of working to listen deeply and follow the client’s priorities. Solution-focused techniques help set clear goals and build on strengths. When trauma is part of the picture, she draws on trauma-focused methods to help people process painful memories at a pace that suits them. Sue also helps with practical problems such as parenting stress, workplace pressures and issues around self-esteem or body image. She aims for therapy that feels manageable and relevant to daily life. Sessions are conversational and goal‑oriented, while making room for emotion and reflection. People who choose Sue often want a calm, collaborative therapist who keeps things simple. She supports clients who want to understand their patterns and try new ways of coping. Therapy is shaped around each person’s needs and life circumstances.

Approach-driven online counselling and practical support

Client-centred therapy means the conversation follows the client. The therapist listens without judgement and helps people make sense of what matters to them. This approach is useful when someone wants to be heard and to build a plan that fits their values and life.

Solution-focused therapy concentrates on small, practical steps and clear goals. It looks for what is already working and helps people try manageable changes that lead to progress. This style often suits people who want focused sessions and quick ways to move forward.

Trauma-focused therapy helps when past events continue to affect day-to-day life. Techniques used in this approach support people to process distressing memories at a pace they can tolerate and to develop safer ways of coping.

Choosing the right approach is part of the work. The therapist will discuss options with the client and agree a plan together based on needs, goals and personal preference. That collaborative process allows adjustments as therapy progresses.

Online sessions are offered as video calls, phone sessions, live chat or text-based messaging. Video is good for a more traditional face-to-face feel, phone can be easier when bandwidth is limited, and text options suit quick check-ins or people who prefer typing. These formats make it simpler to fit therapy around work, family and travel commitments and to continue support from different locations.