Thelma Jones , BACP

Thelma Jones is a counsellor who works in a person-centred way to help people talk through stress, anxiety, grief and relationship strain. She uses a calm, non-judgemental approach so people feel heard and understood. Thelma holds BACP which indicates a professional membership with the British Association for Counselling and Psychotherapy.

Thelma draws on a long career in social work and therapeutic practice. She spent many years as a children’s social work practitioner and therapeutic social worker, then trained as a counsellor and life coach. That background gives her direct experience supporting people after loss, trauma and difficult life changes.

Sessions focus on what matters to the person in front of her. Thelma offers gentle guidance and practical strategies to manage overwhelming feelings and build coping skills. She aims to help people regain confidence and find ways to move forward at their own pace.

People often come to work through family conflict, ongoing worry, identity or LGBT concerns, or the emotional aftermath of abuse. Thelma also supports people facing separation, attachment wounds, body image worries and caregiver stress.

Therapy combines listening with strengths-based problem solving. Thelma encourages clients to identify small, realistic steps that fit their life. She describes her role as walking alongside people as they try out new ways of coping.

Work with Thelma is offered across a range of remote formats so sessions can fit into busy lives. Prospective clients complete a short matching questionnaire and then arrange sessions according to the therapist's schedule.

Therapeutic approaches offered online and how they help

Thelma works in a person-centred way which concentrates on listening, empathy and helping people identify what they need. This approach helps when someone feels stuck, alone or unsure about next steps because it puts their experience at the centre of the work.

She also uses practical, strengths-based strategies to build coping skills and manage symptoms of anxiety or low mood. These techniques break challenges into small, doable steps and focus on what the person can try between sessions to feel steadier.

Finding the right approach is a collaborative process. The therapist will talk with the person about their goals, preferences and life situation and then adapt methods to fit. That means the plan can change as needs evolve and as small experiments show what helps most.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is useful for face-to-face conversation and visual cues. Phone sessions need less bandwidth and can fit a break at work. Live chat and messaging support brief check-ins and ongoing reflection between calls. These options aim to make therapy more flexible and easier to fit into everyday life.