Tracy Kent , BACP

Tracy Kent is a counsellor practising in the United Kingdom and a member of the British Association for Counsellors and Psychotherapists (BACP). She has four years of post-qualifying experience working with both common mental health problems and more complex trauma. Tracy focuses on supporting people through stress, anxiety, low mood and life changes, and she has particular experience with survivors of domestic abuse and issues that often follow trauma.

She takes a straightforward, person-centred approach. Tracy treats each person as the expert on their own life and works at the client’s pace. Sessions aim to build on strengths, increase coping skills and restore a sense of control after distressing events.

In practice she helps people talk through overwhelming feelings and practical problems. This includes panic and social anxiety, depressive episodes, attachment difficulties, dissociation, and struggles with shame or guilt. She also works with those experiencing mood fluctuations such as Seasonal Affective Disorder and with young adults facing transitions.

Tracy offers a calm, respectful space where survivors of sexual assault and domestic violence can explore what happened and how to move forward. Her style is direct but warm, and she encourages realistic goals and small steps. She emphasises safety, pacing and building resources during recovery.

If someone is unsure how to begin, she invites them to take one small step. Signing up for therapy is framed as an act of courage, and she aims to make the early sessions straightforward and manageable.

How evidence-based approaches work online

Many of the techniques Tracy uses are drawn from evidence-based therapeutic approaches that help with anxiety, trauma and mood problems. One commonly used approach focuses on grounding and stabilisation techniques to help people manage overwhelming feelings and dissociation; this involves simple breathing, grounding exercises and pacing to reduce distress. Another approach emphasises working on thought patterns and day-to-day behaviours to ease anxiety and depression; this includes practical steps for coping with panic attacks, social anxiety and low mood.

Finding the right approach is a collaborative process. The therapist will talk with each person about their goals, preferences and what has or hasn't worked before. Together they will try methods that feel manageable and adjust them over time so sessions fit the person's needs.

Online therapy offers flexibility for different schedules and situations. Video calls allow face-to-face conversation when visual cues help, while phone sessions can be a good choice when bandwidth is limited or a shorter check-in is needed. Live chat and text messaging suit people who prefer writing, want quicker exchanges during the week, or find it easier to reflect in text. These options make it simpler to maintain regular sessions and keep progress going.