Victoria Munoz , BACP

Victoria Munoz welcomes people seeking help with stress, anxiety, relationship strain, low self-esteem or difficulties linked to trauma. She presents herself in a calm, respectful manner and aims to create a warm space where people feel heard. Her name is Victoria and she uses the title BACP, which stands for British Association for Counselling and Psychotherapy.

Victoria focuses on helping people notice patterns that get in the way of feeling better. She talks through unresolved emotions, boundaries, anger and issues connected to abuse and trauma. She also spends time on topics such as self-compassion, forgiveness and rebuilding confidence.

Sessions aim to be gentle but honest. Victoria encourages people to look at attachment, abandonment worries and codependency when these are causing pain. She also supports those coping with isolation, shame, addiction and intimacy-related difficulties.

Her approach is person-centred, which means she follows the person’s pace and priorities rather than using a fixed script. People can expect a listening style that reflects their experience back in clear, everyday language and invites small, practical steps forward.

Victoria has four years of experience working with people who have faced abuse, trauma and other emotional challenges. She offers work in English and Spanish and practises from the United Kingdom. If someone chooses to begin, she asks them to recognise the courage it takes to start and says she will walk alongside them during the process.

Person-centred care online and how it helps

Client-Centred Therapy focuses on offering a listening, non-judgemental space where the person sets the pace and priorities. The therapist reflects back what is said, helps name feelings, and supports people to find their own solutions; this approach is helpful for issues like anxiety, low self-esteem, relationship concerns and recovery after trauma.

Victoria aims to bring warmth, empathy and straightforward feedback into online work. She will collaborate with each person to choose how sessions are organised and what to focus on, adjusting the approach as needs and goals become clearer. Finding the right way of working is part of the process and the therapist will help decide what fits best for the individual.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls allow face-to-face conversation and visual cues. Phone sessions can be shorter check-ins or suit times with lower bandwidth. Live chat and messaging work well for people who prefer writing, need flexible timing or want ongoing check-ins between sessions. These options make therapy easier to fit around work, caring commitments and daily life.