Vivienne Robertson , BACP

Vivienne Robertson is a counsellor who focuses on helping people through stress, anxiety, relationship difficulties and life changes. She brings three decades of experience alongside a British Association for Counselling and Psychotherapy (BACP) credential. Her approach is warm and person-focused, aimed at helping clients feel heard and make practical changes.

Vivienne has worked across NHS services and with organisations such as Relate, and has spent many years in private practice. That background means she is familiar with workplace conflict, frontline staff pressures and coaching for professional stress. She also supports people dealing with grief, sleep problems, anger and low self-esteem.

Her clinical practice draws on client-centred work and mindfulness, backed by a Master of Science in Mindfulness Studies from the University of Aberdeen. She also uses techniques from cognitive behavioural therapy, dialectical behaviour therapy, EMDR and the Gottman Method when appropriate to a person’s needs.

Vivienne aims to build practical strategies with each person. Sessions often focus on clearer communication, managing strong emotions and repairing intimacy when relationships feel strained. She uses straightforward tools to tackle unhelpful thinking and to practise new ways of coping.

She works in the United Kingdom and offers sessions in English. Prospective clients can expect a supportive, non-judgemental space to talk, reflect and plan small, achievable steps forward.

How therapeutic approaches work online

Client-centred therapy places the person at the heart of the work. The counsellor listens closely and helps people set their own goals, offering warmth and validation while exploring practical next steps. This approach helps with stress, self-esteem and coping through life changes.

Cognitive behavioural therapy, or CBT, focuses on how thoughts, feelings and behaviours interact. In sessions the therapist helps spot unhelpful thinking, test new ideas and practise different behaviours. This is often useful for anxiety, low mood and sleep problems.

Eye Movement Desensitization and Reprocessing, EMDR, is a method often used for distress linked to painful memories. It involves recalling troubling events while using guided attention techniques to reduce intensity and improve how the memory feels. It can be chosen when past events are affecting daily life.

Choosing a therapeutic approach is part of the process and usually happens together. The counsellor will discuss goals, preferences and what feels manageable, then adapt methods as work progresses. That collaborative planning helps make sure sessions match each person's needs.

Online therapy offers flexibility through video calls, phone sessions, live chat and text messaging. Video is good for deeper conversations, phone calls work well when bandwidth is limited, and messaging suits brief check-ins or ongoing support between sessions. These options make it easier to fit therapy around work or family commitments.